I applied online on the 7th of May, they havent taken any money or sent me any details via post. I have queried it today giving the reference number they issued , I have just had an e mail back saying they have no records of such an application. Perhaps their online service has a glitch !
If you elect to pay by debit card then they should virtually immediately put a hold on the money i.e. it will show on your current account as unavailable for withdrawls
I applied for mine on the 8th May by cheque and I received the paperwork back yesterday. Give them a ring.
EDIT: The number is [strike]0845 964 5000[/strike]
New plans have just been announced by the Government
DON'T assume your landlord covers you
Incl £2ish sun cream & £1.50 disposable BBQs