possible late payment due to postal strike

exel1966

bamblolo wrote: »

thanks for all the replys . Yes i do have a basic bank account , bank with LLoyds and have asked them already if i could complete giro slip with them and send to Sainsburys, the girl said they just wont do this as its not their bank. I dont paticulary trust internet banking but might ask about setting up the direct debit payment so it wont happen again. Did ask Sainsburys if they coul send me some blank giro slips out so i could make the payment but the guy said they couldnt do this you only get the one giro slip with your statement!! He also said he could see that ive never missed a payment with them i have been trying to improve my credit rating so i can get a proper account . Have been working for over a year now and have my salary paid into my LLoyds, working tax credit and Child benefit. Just fed up now cos all my hard work paying each month will be ruined.

You've 10 days to ensure that payment reaches them which is ample time. Just go to a Halifax/your bank, give them the account number,sort code you wish to pay (obtainable from sainsburys) along with your reference number (card number) and ask them to make a BACS payment to that account. It will take 3-4 working days to reach the other end. You don't need the Giro Slip.

When you speak to Sainsburys also ask them to set up a Direct debit of the minimum payment, therefore ensuring you never have ANY issues about possible late payments in the future.

Why don't you trust internet banking ? Why create problems for yourself by not moving into the 21st century ? Relying on the post to ensure your payment gets there at any time is very risky let alone when a postal strike is on.

Izzie_Wizzie

Ritchie74 wrote: »

If all else fails I'd call again and hope to speak to a more useful agent. If this is a one off late payment and you are in an affected postal area they really should waive it for you. Speak nicely to them and explain, and say you will set up a min payment DD to stop it happening again- they are more likely to help you out.

I agree - as this is due to the postal strike and you haven't missed a payment in 2 years, you should consider calling them back and politely request that they refund the late fee. Most companies (and agents employed therein!) will refund a late fee as a goodwill gesture in this instance.

Izzie

bamblolo

Hi everyone just to let you know my statement turned up 10 days late and have now paid so my account should be ok. I am setting up DD for minimum payt so this cant happen again.