argos tv may not be repairable

Anihilator

kathrynt wrote: »

not sure of spec, just worried that if they give me vouchers to use at argos i can't get another 37in

Which is entirely reasonable.

Its not Argos's fault that you didnt read the terms, bought a cheap tv or that yours broke.

What exactly do you think your entitled too here.

dmg24

kathrynt wrote: »

not sure of spec, just worried that if they give me vouchers to use at argos i can't get another 37in

You seem a bit hung on 'having a 37in tv', which is where you may have gone wrong in the first place. You would be better off getting a good quality smaller tv, than a lesser quality 32in.

As others have said, I would be amazed if you cannot get the same spec tv now for less than the price originally paid.

Idiophreak

Anihilator wrote: »

Which is entirely reasonable.

Its not Argos's fault that you didnt read the terms, bought a cheap tv or that yours broke.

Ha ha, yeah, right.

So Argos sell you an extended warranty, then say "it's not our fault your TV broke". Doesn't really work like that...

I don't think it's unreasonable at all for the OP to expect a repair or replacement from an extended warranty scheme...

Esqui

There are few extended warranties will replace a TV with a different one above the price paid if it's unrepairable. It's all in the terms you signed up to.

Even if you claimed under the sale of goods act, you may just get a partial refund, so this far easier and probably better.

woody01

kathrynt wrote: »

the tv i got was a 37in acoustic solutions priced at £380 now the cheapest 37in is £479.99.
so if it can't be repaired they what will they do, give me £380 in vouchers in which i can't get a same size tv which we want.
can't afford the extra £100

You can get a very good TV for £479.99. Look at this: http://www.cdiscount.co.uk/SoundVisionandSatNav/LCDandPlasmaTV/LCDTV/f/1161/186500/lg-37lh2000-37--hd-ready-digital-lcd-tv.html A far better unit.
Acoustic Solutions are very poor.

SOrry, but this story has little truth in it.

nutty1

SOrry, but this story has little truth in it.[/QUOTE]
whats that suppose to mean

Idiophreak

woody01 wrote: »

You can get a very good TV for £479.99. Look at this: http://www.cdiscount.co.uk/SoundVisionandSatNav/LCDandPlasmaTV/LCDTV/f/1161/186500/lg-37lh2000-37--hd-ready-digital-lcd-tv.html A far better unit.
Acoustic Solutions are very poor.

Right...and that helps OP...how?

That unit's £90 more than she'll get in Argos vouchers

Do cdiscount accept argos vouchers as a method of payment, then?

nutty1

just to say tv was unrepairable and they ARE sending argos vouchers out.
have to go and pick another tv in store and pay with the vouchers

molerat

They are listing a 40 inch for £379.99 and they seem to be widely available. Same cheap quality though.