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BT Mobile PaC issue help please??

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I just wondered does anyone know why BT Mobile will not give me a pac code so that I can transfer my number to 3 mobile. they said something about only being able to port to 02 and vodafone? is this legal?:confused:
Where did all my money go??

Comments

  • 5562
    5562 Posts: 91 Forumite
    That is rubbish. Just get them to issue you a PAC and give it to 3
  • BT_company_representative
    BT_company_representative Posts: 1,861 Organisation Representative
    1,000 Posts Combo Breaker
    Hi Brokeass, I have investigated this for you and confirm that we can provide you with a Pac code which you can provide to your new company that you wish to take up your new mobile service with, however some companies do not accept the number prefix that we have provided to our customers and this may be why you were advised that we could not give you a Pac code to move to your new company.
    Official Company Representative
    I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • ivinsp
    ivinsp Posts: 273 Forumite
    Part of the Furniture 100 Posts Name Dropper Photogenic
    is it an 07777 number? if so then porting restrictions are in place that 07777 numbers can only be ported to o2/voda and mnvo's that use them

    ie BT mobile
  • ivinsp wrote: »
    is it an 07777 number? if so then porting restrictions are in place that 07777 numbers can only be ported to o2/voda and mnvo's that use them

    If that's the case then could you port the number to O2/Voda pay as you go (free SIM card available online I would think!), get a PAC from them and then transfer to 3?

    Or do you mean that they can never be transferred outside these networks, not just when porting from BT? If so then you're a bit stuck!
    Any opinions are my own and are offered as advice only and not fact.
  • Jon_01
    Jon_01 Posts: 5,915 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    What he's saying is that only those network are able to handle a number that starts 07777, so 3 will never be able to port it in as their system can't run a number in that range.
  • ivinsp
    ivinsp Posts: 273 Forumite
    Part of the Furniture 100 Posts Name Dropper Photogenic
    yeah for some reason you can only port within o2/voda and mnvo's that offer their service

    list below

    Vodafone
    • 3G Comms
    • AAC Services
    • Abzorb Solutions Ltd
    • Adam Phones
    • Alternative Networks
    • Arrow Mobile Communications
    • Asda
    • Cellhire
    • Centrica
    • Cybit
    • Flexphone
    • Fresh Mobile
    • Generation Telecom
    • Genesis Comms
    • ICB Telecom
    • Intelicoms
    • Intercell
    • Intercity Mobile Comms
    • Lebara
    • M&S Mobile
    • MobileWorld
    • Nomi Mobile
    • O2 Consumer
    • O2 Corporate
    • One.Tel
    • Opal Telecom
    • Subzone
    • Symphony Telecom
    • Talkmobile
    • TalkTalk Business
    • Telco Global
    • Timico
    • TML
    • Value Telecom
    • Vodafone Business
    • Vodafone Connect
    • Vodafone Corporate
    • Vodafone NI
    • Vodafone PAYT
    • Vodafone Specialist Comms
    • Yes Telecom
    O2
    • 3G Comms
    • Adam Phones
    • Aerofone
    • Alternative Networks
    • Avant
    • Carphone Warehouse Business
    • Cellhire
    • Chess
    • Ecocall
    • Fresh Mobile
    • Generation Telecom
    • Genesis Telecom
    • ICB
    • Intelicoms
    • Intercity Mobile Comms
    • Isis Telecom
    • Kingston Comms
    • Kingston Inbusiness
    • Lebara
    • M&S Mobile
    • Mobel Comms
    • Mobile World
    • O2 Consumer
    • O2 Corporate
    • O2 Online
    • O2 Prepay
    • Opal Telecom
    • Symphony Telecom
    • TalkTalk Business
    • Telco Global
    • Telecom Plus
    • Timico
    • TML
    • Total Telecom
    • Value Telecom
    • Vodafone Business
    • Vodafone Connect
    • Vodafone Corporate
    • Vodafone Specialist Comms
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