How does this work???????

gtz101

Just got a new contract with Dial A Phone.......it offers cashback in 4 stages........month 4,8,12 and 15, but the contract is a 12 month contract so how do I claim for month 15 cashback when the contract is for 12 months?

Woby_Tide

the contract is endless, the minimum term is 12 months

no idea how you provide a 15 month bill without retaining the contract though

fiish

You have to stay on the contract for at least 15 months - that's your 'effective' minimum term. Personally, I wouldn't go for any contract that tried to extend the tie-down period like that :P

gtz101

But its a 12 month contract so why would I want to stay longer than then that???????? they still must pay cashback at month 15

reelcrazy

They will pay the cashback at month 15 but you obviously can't end the contract after month 12 in order for this to happen.

gtz101

Well, that is ridiculous. Its a 12 month contract and it says 7 months line rental. It doesnt say continue your conttract for another 18 months or anything. but just 7 months free line rental on 12 months contract. They CAN'T make anyone fools by trapping customers into these games as I have contract and no where does it say about saying for 18 months to get last cashback.

Edw_4

I bought a 3G phone from Dial-a-Phone with rebate that was paid on the 6th, 9th, 12th and 15th month after sending the rebate voucher back to Dial-a-Phone. My contract was only for twelve months like yours gtz101.

They gave me up to 12 weeks to post the rebate back and in all fairness I had no problems with the servive even after I cancelled my contract. Hope this helps.

gtz101

Edw wrote:

I bought a 3G phone from Dial-a-Phone with rebate that was paid on the 6th, 9th, 12th and 15th month after sending the rebate voucher back to Dial-a-Phone. My contract was only for twelve months like yours gtz101.

They gave me up to 12 weeks to post the rebate back and in all fairness I had no problems with the servive even after I cancelled my contract. Hope this helps.

so you cancelled your contract on month 12 of your contract? and you got cashback for month 15?