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BT engineer cost me £100...

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Comments

  • ISIOTB
    ISIOTB Posts: 31 Forumite
    pinkshoes wrote: »
    BT workers should have insurance against doing this sort of thing.

    I would send a recorded delivery letter detailing what happened, enclosing a copy of the bill from the alarm company, and ask them to pay it within 14 days.

    If they don't play ball, write again giving them 14 more days to pay before you start a small claims court claim against them.

    Ignore Halloway, he apparently has a very small weener that he's very bitter about...


    thanks, this is great advice - only problem is, what's the address of the right person at BT????
  • pinkshoes
    pinkshoes Posts: 20,608 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    ISIOTB wrote: »
    thanks, this is great advice - only problem is, what's the address of the right person at BT????

    Have you been through their COMPLAINT thing online yet?
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
  • ISIOTB
    ISIOTB Posts: 31 Forumite
    No but I just rang them and got a correspondence address in Durham.
  • pinkshoes
    pinkshoes Posts: 20,608 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    ISIOTB wrote: »
    No but I just rang them and got a correspondence address in Durham.

    On the BT web page it has info on their CODE of conduct, and has a London address to write to.
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
  • Ste_C
    Ste_C Posts: 676 Forumite
    Halloway wrote: »
    Serves you right. Do you have a nice loud alarm that annoys all your neighbours when it goes off?

    Pretty much. How many people go running to a property or call the police when one goes off?
This discussion has been closed.
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