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Credit Card - over limit

I went over my limit with Egg yesterday on my credit card (I know, bad me :( ).

I went £20.13 over my limit. They advised me that I'll be charged £15 for this privilege.

When I went through to their Collections department, the very terse peron on the phone asked me why I went over my limit. Now a little annoyed by this, I replied with "well because you allowed me to".
Her reply was that they allow everyone to go over their limit, and that I should always make sure I have enough spare on my card to take into account the interest etc.
So I am being charged £15 because they didnt decline a payment on the card, even though it took me over my limit.

Am I the only one who thinks that this is a little unfair?
As at End of June 2014
Credit Cards - HSBC - £9422
Loans - NRAM £7500 & £12848
«13

Comments

  • vaporate
    vaporate Posts: 1,955 Forumite
    Cruel to be kind, you should always keep an eye on your spending and balance.

    Wouldn't worry about it though as long as its a one off.

    Check your credit report too.

    Other posters will come along soon enough too.
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  • BigDave81
    BigDave81 Posts: 213 Forumite
    edited 1 October 2009 at 3:52PM
    At the end of the day it's your card so you should be aware of the limit and current balance I guess.

    I am sure they would have also have a lot of unhappy people complaining that their card got declined after spending ages getting all their shopping through the tills only to not be able to pay for it and being embarassed.

    If it was a one off if you write to them they are more than likely to cancel the charge as well - definitely worth a try.

    Live and learn. :)
  • Daisy_Duck
    Daisy_Duck Posts: 1,535 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Photogenic
    AngryDog wrote: »
    So I am being charged £15 because they didnt decline a payment on the card, even though it took me over my limit.

    You're not being charged because they didn't decline a payment on the card- you're being charged because you spent over your credit limit.

    Lots of us have done it at one time or another... as the others have said, don't worry, live and learn :)
  • exel1966
    exel1966 Posts: 5,099 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    AngryDog wrote: »
    I went over my limit with Egg yesterday on my credit card (I know, bad me :( ).

    I went £20.13 over my limit. They advised me that I'll be charged £15 for this privilege.

    When I went through to their Collections department, the very terse peron on the phone asked me why I went over my limit. Now a little annoyed by this, I replied with "well because you allowed me to".
    Her reply was that they allow everyone to go over their limit, and that I should always make sure I have enough spare on my card to take into account the interest etc.
    So I am being charged £15 because they didnt decline a payment on the card, even though it took me over my limit.

    Am I the only one who thinks that this is a little unfair?

    It's your card and your responsibility to manage it according to the credit limit applied. You've been unfair to yourself by not keeping an eye on your spending I'm afraid.

    (They can't stop it at the limit because of the need to apply interest if applicable. Do you suggest they don't charge all the interest payble if it takes you over a limit ?)

    If this is a first offence of kind you could apologise, ask nicely and posiibly get the charge refunded.
  • Jemma-T
    Jemma-T Posts: 1,546 Forumite
    Take responibility for yourself and stop acting like a child.

    Your bank trusted you to look after YOUR financial affairs. You didn't.
  • roxy86_2
    roxy86_2 Posts: 625 Forumite
    Yes it is your place to make sure you have enuf money to cover your outgoings but i know this is very easy to do.

    I too have done the same a few months back when i moved house. I didnt realise till my statement turned up that i had a £12 fee. I wrote to the bank apologising and accepting that it was my responsability but did mention that i normal pay my card off in full every month and with moving i just got a bit caught up.

    The had no prob whatsoever returning the fee.

    Hope this helps.
    :j
  • I had spent £1900 on my credit card (£2000 limit) had the bill and paid it off before it's pay-by-date. However between getting the bill and paying for it spent another £110 and the next bill had £12 fee for going over. I threatened to cancel my card and they waivered it. (Cancelled it anyway because Tesco called my wife a liar in store... long story)
  • sharpy2010
    sharpy2010 Posts: 2,471 Forumite
    pwpevans wrote: »
    (Cancelled it anyway because Tesco called my wife a liar in store... long story)

    Well you cant tell us that and then not tell us what happened! Come on!
  • ILW
    ILW Posts: 18,333 Forumite
    She said the frozen chicken must have fallen into her knickers by accident.
  • oceanscape
    oceanscape Posts: 392 Forumite
    I don't understand -- why do some lenders decline transactions which will push you over your limit whilst other lenders let them go through and then fire a charge on you?
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