Mobiles2yourdoor

basing07

I have been ripped £330 by this mobile company. They told me that I am too late to claim for the redemption, although it is not true. Any one else been cheated by these people?

OneADay

Depends on what your cashback dates were - you have 60 days from cashback date on form to send in claim.

I have been very happy with them.

mobilejunkie

If that is true and you can prove they received your claim (without proof you have no case) you can send a LBA and then sue - though with this dealer I have never found any such problem since I've been using them (and I use them a LOT). If you haven't got the proof it's your own fault for not sending it recorded delivery in good time (you Do have a whole 60 days!) and checking receipt, then doing something about it IF it wasn't received BEFORE the 60 days were up.

TREVORCOLMAN

My experience of them has been excellent.

Cashback Claim 2 sent off, received cheque in a TOTAL of 13 days from me sending.

They send the next Claim Form (marked 3 of 4) with a CLEAR date on which to send it off.

Nothing but good things for me from them.

TREVORCOLMAN

basing07 wrote: »

I have been ripped £330 by this mobile company. They told me that I am too late to claim for the redemption, although it is not true. Any one else been cheated by these people?

This is a bit vague - do you want to provide more details?

I have been doing cashback deals for about 5 years and this is the best company I have dealt with.