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trouble retuning freeview box

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I'm not very tech savvy and probably a bit thick, but I'm having problems with retuning my freeview box.

The picture has been breaking up, first of all on channel 5, then all the others, so I thought I would try retuning before Sept 30 because I understood you could do this prior to the changeover.

Well, after much kerfuffle with switching on/off unplugging of all cables, it eventually retuned itself, and all the channels are still breaking up.

Have I done it wrong, did I do it too soon, or is the freeview box b****ed?

any help or advice much appreciated...thanks:o

Comments

  • kai666
    kai666 Posts: 1,431 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    sounds like the signal is too weak.

    this could be because you are not in a good area for digital TV and/or your ariel is not very good

    No idea if the retune on the 30th will sort this out i'm afraid
  • Inactive
    Inactive Posts: 14,509 Forumite
    dorota_b. wrote: »
    I'm not very tech savvy and probably a bit thick, but I'm having problems with retuning my freeview box.

    The picture has been breaking up, first of all on channel 5, then all the others, so I thought I would try retuning before Sept 30 because I understood you could do this prior to the changeover.


    No point in retuning before the 30th, you will need to retune on or after lunchtime on the 30th.
  • thanks for that...in the meantime, though, my freeview box isn't working at all now...:mad:
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