dell asking for £541

teenage_Drama

i was having a few difficulties with my battery/charger or adapter so i sent in my laptop to dell to get it repaired and i got a call from dell telling me there was a fault in the motherboard and if i wanted to ..i could get it repaired for £541


i could buy 2 new laptops from that £541

do you think this is fair? wat should i do?

GibsonSt19

Erm, buy two new laptops, get them to send it back and sell it on eBay for spares or repair?

Only a suggestion mind.

Astaroth

Depends on the laptop doesnt it? If your laptop costs £2500 new then a £500 repair job may make more sense than having 2 laptops at the £270 price mark

Crabman

teenage_Drama wrote:

i was having a few difficulties with my battery/charger or adapter so i sent in my laptop to dell to get it repaired and i got a call from dell telling me there was a fault in the motherboard and if i wanted to ..i could get it repaired for £541


i could buy 2 new laptops from that £541

do you think this is fair? wat should i do?

If it was out of warranty you'd be better off at a local computer shop where firstly they would be way cheaper, but more importantly you could go back and pummel their faces if they swindled you.

maforduk

Yeah, give details of what laptop it is!

teenage_Drama

thanks for the replies

the laptop was bought for 400 quid i think..its an inspiron 2200

Darksun

How long have you had the laptop? If it's not long out of warrenty it's worth complaining to Dell and trying to get a free repair (quote the Sale of Goods act)

Timmy

What's wrong with it? Battery won't charge? Amber/green flashing light?

Mine was 8 days old when I reported the problem and they refused to replace it. Taken in over 10 days ago for a new motherboard but not a word since!

After a bit of research I've found this is a very common problem so I would kick up a serious fuss if I were you!

teenage_Drama

ive had this laptop for 6 months now.


they said theres sumthing wrong with the motherboard and right now im holding onto the adapter. it hardley charges

how much is a motherboard from a repairment shop?

Quincy_3

teenage_Drama wrote:

ive had this laptop for 6 months now.


they said theres sumthing wrong with the motherboard and right now im holding onto the adapter. it hardley charges

how much is a motherboard from a repairment shop?

So lets me get this straight the Laptop is 6mths old from new?


If so Dell cannot charge in my estimation under the 1 years manufacturers warranty.

But then again.

letsbehonest

Lets just look at the sanity of buying from "Dell computers",you are dealing with a large online company, there is no local outlet to take it back to and there is no counter top to thump when you have a legitamate problem. I have read quite a few negetive comments about DELL, my daughter has one of their Inspiron laptops (so far so good) but I was not impressed with the buying process.