Natwest letting me go overdrawn on a basic account with no overdraft!

PaulBlake

Its a natwest step account, they told me overdrafts are not allowed on this account as i have phoned them before and they told me on the phone that this facility is unavailable on this account

stclair

PaulBlake wrote: »

Its a natwest step account, they told me overdrafts are not allowed on this account as i have phoned them before and they told me on the phone that this facility is unavailable on this account

Yeah you can go overdrawn on a step account im affraid to say.

How was this payment taken was it by direct debit?

If so then itll get returned unpaid by tuesday and your balance will go back to what ever it was before the debit took place.

However you will be charged unless you call them and ask them to cancel the DD.

PaulBlake

No direct debit I have just looked on the natwest account and it clearly states that the account I have has no money lending or overdraft facility, have saved it to my usb will print off tomorrow and take it in 2moz, how can they argue with their rules
Thank you everyone for your advice its been much appreaiated

stclair

PaulBlake wrote: »

No direct debit I have just looked on the natwest account and it clearly states that the account I have has no money lending or overdraft facility, have saved it to my usb will print off tomorrow and take it in 2moz, how can they argue with their rules
Thank you everyone for your advice its been much appreaiated

By what method was the money taken?

I think your missing a point.....

DDs and S/Os can make you go overdrawn whether you an overdraft or not.

nikki2804

Just because you do not have an overdraft it does not mean that the account cannot be overdrawn. An overdraft is just an agreed amount that you can technically borrow from the account but can be withdrawn at any time. Normally a little amount of interest is applied.

There will be something in the terms and conditions about an unarranged OD probably.

I mean this is how banks make there money.

Also, a fine from ebay? For non payment? Ive never heard of that before!

stclair

nikki2804 wrote: »

Just because you do not have an overdraft it does not mean that the account cannot be overdrawn. An overdraft is just an agreed amount that you can technically borrow from the account but can be withdrawn at any time. Normally a little amount of interest is applied.

There will be something in the terms and conditions about an unarranged OD probably.

I mean this is how banks make there money.

Also, a fine from ebay? For non payment? Ive never heard of that before!

I think it may be the buyer/seller fees?!

nikki2804

stclair wrote: »

I think it may be the buyer/seller fees?!

Ahh that makes sense. Im used to my seller fees being minimal. Hate to think what they were buying/selling for them to be this high?