Where's the login page to see my primus bills? 27 September 2009 at 2:46PM in Phones & TV 12 replies 8.9K views

erb

Ok I have got access now and checked the bill.

My previous bill had a credit of £7.08 and on this bill Primus have made a one off charge of the £7.08 and then charged for my calls for this month.

I rang them and they said sorry a mistake has been made and they will restore the credit of £7.08 on my next bill.

I will be checking this to make sure they do.

Suggest everybody checks their bill to make sure it has not suffered from Primus mistakes.

johnniegif

Finally received notification of my first bill since March 2009. I am now able to login to my account and see that the period 15th Jan 2009 - 14th Sep 2009 has cost me a miserly 7 pence. I was a little concerned after recently reading someone post that Primus had cut free calls from 90 to 30/60 minutes but all free calls are showing as 01:30:00 as expected.

It seems my Orchid dialler is doing a sterling job of redirecting calls to the appropriate provider

Edit: actually on closer inspection, although the bill is for the period covering 1501209 to 140909, the detail only shows calls from 170809 - 140909, so there is a mixup somewhere in their billing system.