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Trojan Virus
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money2008
Posts: 89 Forumite
in Techie Stuff
Hi
I need some help!!
I have an advent 3219 running on XP
Friday a Trojan virus was found by advast and asked me what I would like to do with it, I moved to chest.
Now this keeps coming back after many scans performed it keeps coming back
I have tryed to System Restore but my computer says it has been turned off by group policy - So I cant even restore my pc to an earlier date and try again
Please can anyone help as I am lost with out my computer (I am using someone else's for posting this message )
Am I ever going to be able to get rid of this horrible virus???
:eek::eek::eek::eek:
Thanks
I need some help!!
I have an advent 3219 running on XP
Friday a Trojan virus was found by advast and asked me what I would like to do with it, I moved to chest.
Now this keeps coming back after many scans performed it keeps coming back
I have tryed to System Restore but my computer says it has been turned off by group policy - So I cant even restore my pc to an earlier date and try again
Please can anyone help as I am lost with out my computer (I am using someone else's for posting this message )
Am I ever going to be able to get rid of this horrible virus???
:eek::eek::eek::eek:
Thanks
0
Comments
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Do you have a name for the virus?0
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follow the instructions here to remove malware
http://forums.moneysavingexpert.com/showthread.html?t=133269
If you get stuck post back here.Your tax bill is the penalty you pay for not helping the right candidates get into office.:D0 -
Download MALWAREBYTES (Click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_malwarebytes_anti_malware/
UPDATE and FULL scan
Post the log here after its deleted everything
Download HIJACK THIS (Click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_hijackthis/
reboot
SCAN and post the log so we can see whats running:idea:0 -
Download MALWAREBYTES (Click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_malwarebytes_anti_malware/
UPDATE and FULL scan
Post the log here after its deleted everything
Download HIJACK THIS (Click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_hijackthis/
reboot
SCAN and post the log so we can see whats running
Thank you for your reply
I am currently running a full scan
Silly question :rolleyes: - How do I post details of log on here?
Thanks0 -
Copy and Paste0
-
I have run the scan
on the mechanical registy it says I have 673 errors
I am unable to copy and paste the details most of the errors are in my customer control 189 and deep scan 420
The Spyware doctort came back with a lot 2523 infections again I am unable to copy and paste the detail
The high risk ones look to be
Trojan-downloader.fraudloads!sd5
Adware.BHO!ad5
On Hi jack this please see the below report
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:34:11, on 09/27/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Google\Update\1.2.183.7\GoogleCrashHandler.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Documents and Settings\Ashely\Local Settings\Application Data\Google\Update\1.2.183.7\GoogleCrashHandler.exe
C:\DOCUME~1\Ashely\LOCALS~1\Temp\cmd.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\BT Broadband Basic Help\bin\mpbtn.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\DOCUME~1\Ashely\LOCALS~1\Temp\install.exe
C:\DOCUME~1\Ashely\LOCALS~1\Temp\taskmgr.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\DOCUME~1\Ashely\LOCALS~1\Temp\user.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://rover.ebay.com/rover/1/710-61977-23097-1/4?mfe=home&mpre=http%3A%2F%2Fwww.ebay.co.uk%2F
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by eBay
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;127.0.0.1;<local>
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: Delicious Toolbar - {61D1C847-DF80-423A-8C6D-DC03B97E6EBE} - C:\Program Files\Delicious Add-on for Internet Explorer\DeliciousExtension.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Store mix clock eq] C:\Documents and Settings\All Users\Application Data\Else Film Store Mix\WARN LOAD.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [MacroVirus] C:\Program Files\MacroVirus\MacroVirus.exe -boot
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Google Quick Search Box] "C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe" /autorun
O4 - HKLM\..\Run: [NapsterShell] C:\Program Files\Napster\napster.exe /systray
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [System Soap Pro] C:\PROGRA~1\SYSTEM~1\soap.exe min
O4 - HKCU\..\Run: [OWNSMESS] C:\DOCUME~1\Ashely\APPLIC~1\COOLME~1\ANTE KIND ABOUT.exe
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\mozilla.org\Mozilla\Mozilla.exe" -turbo
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Ashely\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [mserv] C:\Documents and Settings\Ashely\Application Data\svcst.exe
O4 - HKCU\..\Run: [svchost] C:\Documents and Settings\Ashely\Application Data\svcst.exe
O4 - HKCU\..\Run: [12CFG214-K641-12SF-N85P] C:\RECYCLER\S-1-5-21-0243936033-3052116371-381863308-1811\vsbntlo.exe
O4 - HKCU\..\Run: [Yjafosi8kdf98winmdkmnkmfnwe] C:\DOCUME~1\Ashely\LOCALS~1\Temp\user.exe
O4 - HKCU\..\Run: [12CFG214-K641-24SF-N84P] C:\RECYCLER\S-1-5-21-0243936033-3052116371-381863308-1858\port88.exe
O4 - HKCU\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RegMech.exe /H
O4 - HKCU\..\RunOnce: [RegistryMechanic] C:\Program Files\Registry Mechanic\RegMech.exe /F
O4 - HKUS\S-1-5-21-3685698554-4271176276-1453689397-1007\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit (User 'Andy')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: BT Broadband Basic Help.lnk = C:\Program Files\BT Broadband Basic Help\bin\matcli.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZNxuk101AZGB
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Sky - {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.skybroadband.com (file missing)
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
O9 - Extra button: Delicious - {2C887991-08F0-11DC-A9B2-0012F0B227DD} - C:\Program Files\Delicious Add-on for Internet Explorer\DeliciousExtension.dll
O9 - Extra button: Bookmarks - {2C887992-08F0-11DC-A9B2-0012F0B227DD} - C:\Program Files\Delicious Add-on for Internet Explorer\DeliciousExtension.dll
O9 - Extra button: Tag - {2C887993-08F0-11DC-A9B2-0012F0B227DD} - C:\Program Files\Delicious Add-on for Internet Explorer\DeliciousExtension.dll
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\oemji\oemjisearchplus\sfbnsp.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.tiscali.co.uk/
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=48835
O16 - DPF: {38AB0814-B09B-4378-9940-14A19638C3C2} (Auctiva Image Uploader Control) - http://www.auctiva.com/Aurigma/ImageUploader55.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www3.snapfish.co.uk/SnapfishUKActivia.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/pm/activex/eBay_Enhanced_Picture_Control_v1-0-24-0.cab
O16 - DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} (AccountTracking Profile Manager Class) - https://moneymanager.egg.com/Pinsafe/accounttracking.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-27-0.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\WINDOWS\system32\opai.dll
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
O22 - SharedTaskScheduler: ksfe98wjkodsngiwiojndg873hundggdd - {BA603215-23F2-42AD-F4E4-00AAC39CAA53} - C:\WINDOWS\system32\nzfiu3h78di.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe (file missing)
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: AutoComplete Service (Autocomplete) - Unknown owner - C:\PROGRA~1\SYSTEM~1\autocomp.exe (file missing)
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Google Update Service (gupdate1c9db783e029f4c) (gupdate1c9db783e029f4c) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O24 - Desktop Component 0: (no name) - http://www.autotrader.co.uk/i/popup/carsLogo.gif
O24 - Desktop Component 1: (no name) - http://brandwholesale.com/products/SI
O24 - Desktop Component 2: (no name) - http://brandwholesale.com/products/new
O24 - Desktop Component 3: (no name) - http://www.iceclothingfactory.com/shop/www/img/pic1ns.gif
O24 - Desktop Component 4: (no name) - http://www.iceclothingfactory.com/shop/www/img/pic2ns.gif
O24 - Desktop Component 5: (no name) - http://us.i1.yimg.com/us.yimg.com/i/us/plus/csp/el/bg_sm_dna4.gif
--
End of file - 14383 bytes0 -
Log looks very unhealthy but wait for aliEnRIK to analyze0
-
Originally Posted by aliEnRIK
Download MALWAREBYTES (Click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_ma..._anti_malware/
UPDATE and FULL scan
Post the log here after its deleted everything
Have you done above , make sure you download from this linkon page
0 -
youve not downloaded malwarebytes as youve not clicked 'DOWNLOAD LATEST VERSION' which I highlighted (And dogmary has kindly pointed out also):idea:0
-
Some points to note so far....
1. If all you've done is move the trojan to avast's chest, then chances you will keep "finding" it on a scan..go into the chest and delete/remove it.
2. If MBAM found loads of stuff, let it delete all it has found (you'll prob have to reboot to finish this process).
3. Once you've done this, re-run HJT and post a new log.....there are many things wrong in there, but get rid of the easy carp in steps 1 & 2 first, it'll be easier to see the wood for the reduced number of trees, IYSWIM.
Then, I suggest we can take it from there.....
p.s. Ey up RiK :wave:......Gettin' There, Wherever There is......
I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple0
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