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Trojan Virus

Options
Hi
I need some help!!
I have an advent 3219 running on XP
Friday a Trojan virus was found by advast and asked me what I would like to do with it, I moved to chest.
Now this keeps coming back after many scans performed it keeps coming back
I have tryed to System Restore but my computer says it has been turned off by group policy - So I cant even restore my pc to an earlier date and try again
Please can anyone help as I am lost with out my computer (I am using someone else's for posting this message )
Am I ever going to be able to get rid of this horrible virus???
:eek::eek::eek::eek:
Thanks
«134

Comments

  • fiddiwebb
    fiddiwebb Posts: 1,806 Forumite
    Do you have a name for the virus?
  • kev1n3
    kev1n3 Posts: 567 Forumite
    follow the instructions here to remove malware
    http://forums.moneysavingexpert.com/showthread.html?t=133269

    If you get stuck post back here.
    Your tax bill is the penalty you pay for not helping the right candidates get into office.:D
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Download MALWAREBYTES (Click 'DOWNLOAD LATEST VERSION')
    http://www.filehippo.com/download_malwarebytes_anti_malware/
    UPDATE and FULL scan
    Post the log here after its deleted everything

    Download HIJACK THIS (Click 'DOWNLOAD LATEST VERSION')
    http://www.filehippo.com/download_hijackthis/
    reboot
    SCAN and post the log so we can see whats running :)
    :idea:
  • aliEnRIK wrote: »
    Download MALWAREBYTES (Click 'DOWNLOAD LATEST VERSION')
    http://www.filehippo.com/download_malwarebytes_anti_malware/
    UPDATE and FULL scan
    Post the log here after its deleted everything

    Download HIJACK THIS (Click 'DOWNLOAD LATEST VERSION')
    http://www.filehippo.com/download_hijackthis/
    reboot
    SCAN and post the log so we can see whats running :)

    Thank you for your reply
    I am currently running a full scan
    Silly question :rolleyes: - How do I post details of log on here?
    Thanks
  • dogmaryxx
    dogmaryxx Posts: 2,446 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Copy and Paste
  • money2008
    money2008 Posts: 89 Forumite
    edited 27 September 2009 at 7:35PM
    I have run the scan
    on the mechanical registy it says I have 673 errors
    I am unable to copy and paste the details most of the errors are in my customer control 189 and deep scan 420
    The Spyware doctort came back with a lot 2523 infections again I am unable to copy and paste the detail
    The high risk ones look to be
    Trojan-downloader.fraudloads!sd5
    Adware.BHO!ad5

    On Hi jack this please see the below report

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 19:34:11, on 09/27/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Google\Update\1.2.183.7\GoogleCrashHandler.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
    C:\WINDOWS\system32\SearchIndexer.exe
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
    C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Documents and Settings\Ashely\Local Settings\Application Data\Google\Update\1.2.183.7\GoogleCrashHandler.exe
    C:\DOCUME~1\Ashely\LOCALS~1\Temp\cmd.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
    C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
    C:\Program Files\BT Broadband Basic Help\bin\mpbtn.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\DOCUME~1\Ashely\LOCALS~1\Temp\install.exe
    C:\DOCUME~1\Ashely\LOCALS~1\Temp\taskmgr.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Spyware Doctor\pctsAuxs.exe
    C:\Program Files\Spyware Doctor\pctsSvc.exe
    C:\Program Files\Spyware Doctor\pctsTray.exe
    C:\DOCUME~1\Ashely\LOCALS~1\Temp\user.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\Iexplore.exe
    C:\Program Files\Internet Explorer\Iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://rover.ebay.com/rover/1/710-61977-23097-1/4?mfe=home&mpre=http%3A%2F%2Fwww.ebay.co.uk%2F
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by eBay
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;127.0.0.1;<local>
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O3 - Toolbar: Delicious Toolbar - {61D1C847-DF80-423A-8C6D-DC03B97E6EBE} - C:\Program Files\Delicious Add-on for Internet Explorer\DeliciousExtension.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
    O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
    O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [Store mix clock eq] C:\Documents and Settings\All Users\Application Data\Else Film Store Mix\WARN LOAD.exe
    O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [MacroVirus] C:\Program Files\MacroVirus\MacroVirus.exe -boot
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [Google Quick Search Box] "C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe" /autorun
    O4 - HKLM\..\Run: [NapsterShell] C:\Program Files\Napster\napster.exe /systray
    O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
    O4 - HKCU\..\Run: [System Soap Pro] C:\PROGRA~1\SYSTEM~1\soap.exe min
    O4 - HKCU\..\Run: [OWNSMESS] C:\DOCUME~1\Ashely\APPLIC~1\COOLME~1\ANTE KIND ABOUT.exe
    O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\mozilla.org\Mozilla\Mozilla.exe" -turbo
    O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
    O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Ashely\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
    O4 - HKCU\..\Run: [mserv] C:\Documents and Settings\Ashely\Application Data\svcst.exe
    O4 - HKCU\..\Run: [svchost] C:\Documents and Settings\Ashely\Application Data\svcst.exe
    O4 - HKCU\..\Run: [12CFG214-K641-12SF-N85P] C:\RECYCLER\S-1-5-21-0243936033-3052116371-381863308-1811\vsbntlo.exe
    O4 - HKCU\..\Run: [Yjafosi8kdf98winmdkmnkmfnwe] C:\DOCUME~1\Ashely\LOCALS~1\Temp\user.exe
    O4 - HKCU\..\Run: [12CFG214-K641-24SF-N84P] C:\RECYCLER\S-1-5-21-0243936033-3052116371-381863308-1858\port88.exe
    O4 - HKCU\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RegMech.exe /H
    O4 - HKCU\..\RunOnce: [RegistryMechanic] C:\Program Files\Registry Mechanic\RegMech.exe /F
    O4 - HKUS\S-1-5-21-3685698554-4271176276-1453689397-1007\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit (User 'Andy')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
    O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: BT Broadband Basic Help.lnk = C:\Program Files\BT Broadband Basic Help\bin\matcli.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
    O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
    O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
    O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZNxuk101AZGB
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
    O9 - Extra button: Sky - {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.skybroadband.com (file missing)
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
    O9 - Extra button: Delicious - {2C887991-08F0-11DC-A9B2-0012F0B227DD} - C:\Program Files\Delicious Add-on for Internet Explorer\DeliciousExtension.dll
    O9 - Extra button: Bookmarks - {2C887992-08F0-11DC-A9B2-0012F0B227DD} - C:\Program Files\Delicious Add-on for Internet Explorer\DeliciousExtension.dll
    O9 - Extra button: Tag - {2C887993-08F0-11DC-A9B2-0012F0B227DD} - C:\Program Files\Delicious Add-on for Internet Explorer\DeliciousExtension.dll
    O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
    O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O10 - Unknown file in Winsock LSP: c:\program files\oemji\oemjisearchplus\sfbnsp.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.tiscali.co.uk/
    O15 - Trusted Zone: http://*.mcafee.com
    O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=48835
    O16 - DPF: {38AB0814-B09B-4378-9940-14A19638C3C2} (Auctiva Image Uploader Control) - http://www.auctiva.com/Aurigma/ImageUploader55.cab
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www3.snapfish.co.uk/SnapfishUKActivia.cab
    O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/pm/activex/eBay_Enhanced_Picture_Control_v1-0-24-0.cab
    O16 - DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} (AccountTracking Profile Manager Class) - https://moneymanager.egg.com/Pinsafe/accounttracking.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
    O16 - DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-27-0.cab
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
    O20 - AppInit_DLLs: C:\WINDOWS\system32\opai.dll
    O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
    O22 - SharedTaskScheduler: ksfe98wjkodsngiwiojndg873hundggdd - {BA603215-23F2-42AD-F4E4-00AAC39CAA53} - C:\WINDOWS\system32\nzfiu3h78di.dll
    O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe (file missing)
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: AutoComplete Service (Autocomplete) - Unknown owner - C:\PROGRA~1\SYSTEM~1\autocomp.exe (file missing)
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    O23 - Service: Google Update Service (gupdate1c9db783e029f4c) (gupdate1c9db783e029f4c) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
    O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
    O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
    O24 - Desktop Component 0: (no name) - http://www.autotrader.co.uk/i/popup/carsLogo.gif
    O24 - Desktop Component 1: (no name) - http://brandwholesale.com/products/SI
    O24 - Desktop Component 2: (no name) - http://brandwholesale.com/products/new
    O24 - Desktop Component 3: (no name) - http://www.iceclothingfactory.com/shop/www/img/pic1ns.gif
    O24 - Desktop Component 4: (no name) - http://www.iceclothingfactory.com/shop/www/img/pic2ns.gif
    O24 - Desktop Component 5: (no name) - http://us.i1.yimg.com/us.yimg.com/i/us/plus/csp/el/bg_sm_dna4.gif
    --
    End of file - 14383 bytes
  • dogmaryxx
    dogmaryxx Posts: 2,446 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Log looks very unhealthy but wait for aliEnRIK to analyze
  • dogmaryxx
    dogmaryxx Posts: 2,446 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 27 September 2009 at 8:00PM
    Originally Posted by aliEnRIK viewpost.gif
    Download MALWAREBYTES (Click 'DOWNLOAD LATEST VERSION')
    http://www.filehippo.com/download_ma..._anti_malware/
    UPDATE and FULL scan
    Post the log here after its deleted everything

    Have you done above , make sure you download from this linkdown5.pngon page
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    youve not downloaded malwarebytes as youve not clicked 'DOWNLOAD LATEST VERSION' which I highlighted (And dogmary has kindly pointed out also)
    :idea:
  • GunJack
    GunJack Posts: 11,839 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Some points to note so far....

    1. If all you've done is move the trojan to avast's chest, then chances you will keep "finding" it on a scan..go into the chest and delete/remove it.

    2. If MBAM found loads of stuff, let it delete all it has found (you'll prob have to reboot to finish this process).

    3. Once you've done this, re-run HJT and post a new log.....there are many things wrong in there, but get rid of the easy carp in steps 1 & 2 first, it'll be easier to see the wood for the reduced number of trees, IYSWIM.

    Then, I suggest we can take it from there.....

    p.s. Ey up RiK :wave:
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
This discussion has been closed.
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