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Chelsea Building Society Savings Terms & Conditions

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:confused:Having read the Chelsea BS Terms and Conditions (T&C's) and enquired of the Chelsea it would appear that the Summer Bond Fixed Term fixed high interest account, recommended by Martin, includes the risk that at the end of the 1 year term it will not be possible to withdraw all of the invested funds. The terms include three options, none of which provide an investor with the entitlement to fully withdraw all funds. The Chelsea (telephone) adviser however did provide a verbal assurance that she had never known that request to be denied. However after an e-mail request for written confirmation of that assurance the Chelsea could not provide that assurance and the T&C's were restated in a letter. :mad:
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Comments

  • Well - doh! They are not going to give you a written assurance which differs from their published terms and conditions. That would be quite ludicrous - why should you get different Ts & Cs from everyone else?
  • withnell
    withnell Posts: 1,629 Forumite
    Guessing one option is transfer into a Chelsea instant access account.....
  • withnell wrote: »
    Guessing one option is transfer into a Chelsea instant access account.....
    You've got it in one!
    After the fixed rate period, this account will become Branch Instant (which is a variable, instant access account) and all withdrawals will be penalty free. Alternatively, we may offer you a further fixed or variable rate account available at this time
    So I can't really see what the problem is.
    "The trouble with quotations on the Internet is that you never know whether they are genuine" - Charles Dickens
  • The problem is that the instant access account has a restriction of a daily £500 withdrawl limit!
  • withnell
    withnell Posts: 1,629 Forumite
    viljo wrote: »
    The problem is that the instant access account has a restriction of a daily £500 withdrawl limit!

    "Up to £500 cash or £5,000 cheque may be withdrawn immediately over the counter in a branch. Larger sums may be withdrawn by cheque in a few days."

    So its instant access, and if you have more than 5k in you just ring up a few days beforehand so head office can authorise the cheque!
  • Sceptic001
    Sceptic001 Posts: 1,111 Forumite
    Won't they send a cheque by post or do a BACS transfer? Paying £35 for a CHAPS transfer seems a bit much, especially for a relatively small capital sum for anyone who cannot get to a branch.
  • Baldur
    Baldur Posts: 6,565 Forumite
    Whenever I have held fixed-term accounts with Chelsea, I have simply instructed them by post to close the account on maturity and send a cheque for the maturing balance to my home address and it has arrived within a day or two of maturity date.
  • Baldur wrote: »
    Whenever I have held fixed-term accounts with Chelsea, I have simply instructed them by post to close the account on maturity and send a cheque for the maturing balance to my home address and it has arrived within a day or two of maturity date.


    Me too also
  • Primrose
    Primrose Posts: 10,701 Forumite
    Part of the Furniture 10,000 Posts Name Dropper I've been Money Tipped!
    And me. Have always found them very prompt in their dealings.
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