Cancelling my three contract.

Jamesgale

Hi,

I have been with three for years and was close to cancelling at last re-new but got caught up with all their sales crap and ended up signing up for a new 18 month contract. I have asked to cancel and they are charging me £294.57 plus 2 furthur monthly payments. My contract is meant to run until Nov 06 2010.

I was wondering if anyone has some advice on what to do here?

Basically i hate three, bad reception, bit of a rip-off, their customer services is exteremly irritating... and I want an iphone.

Thanks for all help!

kai666

Jamesgale wrote: »

I have asked to cancel and they are charging me £294.57 plus 2 furthur monthly payments. My contract is meant to run until Nov 06 2010.

that's about your only option I'm afraid, although you could reduce your tariff, to bring the total amount down

Jamesgale

how would i reduce my tariff?

I cant believe they charge nearly £23 a month cancellation when my contract is £18 + £9 add-ons.

ROBBERY!

kai666

Jamesgale wrote: »

how would i reduce my tariff?

Ring and ask them!

but you can only do it once you are so many months through your contract, on only 1 step at a time

unless you are already on the cheapest tariff, in which case you have no choice to pay full amount off, or sit and wait

DarkConvict

That is the point of sales to get you to renew, i'm afraid there is nothing you can do. As others state you could request for a reduction on the traffif but you have agreed to pay them for a service until Nov 2010. Unless they breach the contract, you are stuck with it.

robt_2

Jamesgale wrote: »

how would i reduce my tariff?

I cant believe they charge nearly £23 a month cancellation when my contract is £18 + £9 add-ons.

ROBBERY!

If one of your addons is £5 (which Internet Max is) and is set for the length of your contract ie part of your contract then that makes the £23 a month cancellation charge.