PPI on Overdraft

duncan.fisher

Hi,

I've got a couple of problems with my bank that need resolving.

Problem 1. I setup PPI on my business overdraft in 2002. Having lost my job earlier this year, I eventually claimed on the PPI this summer. Only to discover the policy had never been setup. Under formal complaint, the bank then did setup the policy with their insurer's. However,

Problem 2. Despite knowing the details of WHY I was claiming, and despite a similar policy I have with the same bank's insurer's on my personal account overdraft that DOES include unemployment, the bank's insurer's setup the "new" policy excluding unemployment. I have raised this as an extension to my original complaint, but to date there is no feedback.

Any advise welcome, especially from anyone who has had a similar experience.

Many thanks

di3004

duncan.fisher wrote: »

Hi,

I've got a couple of problems with my bank that need resolving.

Problem 1. I setup PPI on my business overdraft in 2002. Having lost my job earlier this year, I eventually claimed on the PPI this summer. Only to discover the policy had never been setup. Under formal complaint, the bank then did setup the policy with their insurer's. However,

Problem 2. Despite knowing the details of WHY I was claiming, and despite a similar policy I have with the same bank's insurer's on my personal account overdraft that DOES include unemployment, the bank's insurer's setup the "new" policy excluding unemployment. I have raised this as an extension to my original complaint, but to date there is no feedback.

Any advise welcome, especially from anyone who has had a similar experience.

Many thanks

Hello and welcome.

I think Dunstonh should be able to advise you on this matter, as a knowledgable financial adviser, I'm sure Dunstonh will post something on this for you soon, good luck with this.;)