Mbna claim

di3004

bluegem wrote: »

RESULT:T:T:T
hubby took the call ....we now have a cheque for £900 winging it's way our direction.

Brilliant bluegem, well done to you.
:beer::T:beer:

mit2

Well done, was it the ammount you expected, was it a full refund or a first offer, sorry to ask but as already said they have been trying to get hold of my OH.

bluegem

It was actually more than expected ,the card has'nt been used in ages and any balance that was ever on it was usually balance transfere deals....I only sent the first letter off about 3 weeks ago so it has been dealt with really quickly.....only halifax and tesco to go!!

Bluegem x

bluegem

shooby1...the asked him why he was claiming back the ppi,hubby just told them that he has never taken out ppi on any credit product as it is no good to him and it's far too expensive.
bluegem x

shooby1

bluegem wrote: »

shooby1...the asked him why he was claiming back the ppi,hubby just told them that he has never taken out ppi on any credit product as it is no good to him and it's far too expensive.
bluegem x

wow is that all it took i thought they would give him a good grilling, well done on your success
they have made no attempts to contact us yet and we are 6 weeks into claim so could be bad news for us.

jwturpin

Well, done, nothing to fear after all!

mit2

Good news, well done. They have not tried to call my OH again since monday and today is the day that they have said we wil have a reply to his claim. should we wait or send further letter. Dont know what to do for best. They have aknowledged our letter and requested till 28th August to look in to and then wrote on the 24th August and requested up to 24th September which was yesterday. Should i send next letter?
Many thanks

di3004

mit2 wrote: »

Good news, well done. They have not tried to call my OH again since monday and today is the day that they have said we wil have a reply to his claim. should we wait or send further letter. Dont know what to do for best. They have aknowledged our letter and requested till 28th August to look in to and then wrote on the 24th August and requested up to 24th September which was yesterday. Should i send next letter?
Many thanks

Hi mit2

Give it the weekend and if nothing have arrived through the post by Monday, I would go to the Financial ombudsman service (FOS), you can if you want to give them a quick ring to find out what is happening as well.
Good luck, please keep us posted.;)

mit2

Yipeeee, good news got home today and letter waiting they have as a measure of good will given him a refund of £1475.05. This is a final offer. Still a bit confused though as i didn't ask for a SAR i dont know if amount is correct. But to be fair i am more than happy.
THANK YOU ALL >>>>> and all for 1 first class stamp and one of your template letters THANK YOU

di3004

mit2 wrote: »

Yipeeee, good news got home today and letter waiting they have as a measure of good will given him a refund of £1475.05. This is a final offer. Still a bit confused though as i didn't ask for a SAR i dont know if amount is correct. But to be fair i am more than happy.
THANK YOU ALL >>>>> and all for 1 first class stamp and one of you template letters THANK YOU

Fantastic Mit2 :j:j
So happy for you and your very welcome.
Congratulations.
:beer::T:beer: