Osps cashback query

ilikewatchingtv

Hi Guys,
I recently got a K750i on the Orange 12 months free line rental deal from Onestopphoneshop, and I've got a query that I'd appreciate some help with...
Like many people, osps "forgot" to send me out either my cheque-back vouchers, or indeed any information about the offer, however, after quite a lot of hassle they agreed to replace the cheque-back vouchers. The problem is, that although they have replaced the vouchers, they cannot/will not replace the "cheque-back offers leaflet" that I should have recieved, and this presumably contains all the info I'll need to know about how to make my claim, so, my question is, would some kind soul who took out this deal (preferably around March), be prepared to scan their cheque-back offers leaflet and let me get a copy, - it would be very much appreciated!
Cheers,
Dave.

Alltheloginsaretakenappar

Hi Dave
I haven't used osps so I can't help with the leaflet scan. But have you tried logging into your account on the osps website. I know that with e2save all the details are there when you log in so perhaps it's the same for osps, worth a try until someone can help you out with the leaflet.
There's a bit of info here -> http://www.onestopphoneshop.co.uk/cs/cs_redemption.htm but I understand you'll need something more specific

ilikewatchingtv

Alltheloginsaretakenappar wrote:

Hi Dave
I haven't used osps so I can't help with the leaflet scan. But have you tried logging into your account on the osps website. I know that with e2save all the details are there when you log in so perhaps it's the same for osps, worth a try until someone can help you out with the leaflet.
There's a bit of info here -> http://www.onestopphoneshop.co.uk/cs/cs_redemption.htm but I understand you'll need something more specific

Thanks "Alltheloginsaretakenappar", unfortunately I am having a lot of trouble logging in to my account with osps, and so I still don't know if they provide information about cashback through this channel.
So, if any one does have a copy of the original osps cashback offers leaflet and doesn't mind letting me have a scan of it please get in touch, - I'd really appreciate it!

jnm21

ilikewatchingtv wrote:

osps "forgot" to send me out either my cheque-back vouchers, or indeed any information about the offer

Sounds painfully familiar!

Good luck mate - try metioning trading standards to get OSPS to provide the details.

dena007

Hi, I have the leaflet you're talking about!

I have a scanner & will attempt to send to you via e-mail.

Alternatively, I can fax/post you a copy?

Just PM me with your e-mail address

(By the way, I sent in my 1st claim in April & received cheque 2 weeks later, no hassle)

korny88

dena007 wrote:

(By the way, I sent in my 1st claim in April & received cheque 2 weeks later, no hassle)

Did you also get the 'automated credit' within 90 days, because I've got a contract with them and supposed to be getting automated credit, and I've yet to receive anything.

dena007

I received a cheque-I think it was £6, I had forgotten I would be getting this anyway, it arrived 4 months after signing up with them.

Nick_A_2

Hi, they didnt send me the vouchers either and they refused to send them...is there anything someone could suggest that would help....?

Nick.