Warning for those who are switching from Scottish Power

andrewmp

scottishpower_company_representative wrote: »

Yes Carmine is correct, any final credit balances are issued by cheque. This happens as soon as we receive final meter readings from your new supplier and your final bill is issued.

Craig @ SP

Or in reality, you might be in credit of £20 on Gas and owe £10 on Electricity and they'll keep sending reminders asking for £20 even though they owe you £10 overall. You'd think their systems would be a bit smarter.

joe134

scottishpower_company_representative wrote: »

Hi Joe & Dave,

The reasons for loss of access to online accounts during the transfer process are covered in my post #7 of this thread.

We do inform customers that their access is due to be revoked in order to allow them time to take copies of any account information that they may require.

Our online service does have some limitations, however we are recognised within the industry as providing one of the best online services available. Our online energy department are aware of your views and these will prove useful as part of their ongoing efforts to continuously improve the service we are able to provide.

Craig @ SP

HiCraig , you are nearly persuading me to stay, you are in the wrong trade, you should become an MP.You have all the attributes for it."take the medicine, you know it,s good for you".Trust me I,m a Dr". You,re a star mate:beer: