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Virgin Quidco and BT

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rosegirl36
rosegirl36 Posts: 167 Forumite
in Broadband & internet access
I have moved to Virgin through the Quidco link and had the £150 cashback tracked and validated, however i havent got a clue whether Virgin contact BT to cancel Broadband and Phone on my behalf. Thing is, it states to get the cashback it has to be completed wholly online so if i phone Virgin to find out whether they have informed BT it could invalidate the cashback.If i do contact bt to cancel myself does anyone have a phone number because i cant find a number anywhere? Hope that all makes sense

Comments

  • BT_company_representative
    BT_company_representative Posts: 1,861 Organisation Representative
    1,000 Posts Combo Breaker
    Hi rosegirl36, I have sent you a PM can you PM me back and we can get this sorted for you.. Thanks Natasha BT Support
    “Official Company Representative
    I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • BexTech
    BexTech Posts: 4,772 Forumite
    The phone line you leave Virgin to cancel the BT line with, otherwise it's likely BT cancels your phone line and you'll lose the number, so then Virgin are forced to issue you a new number.

    If you are moving to cable and not ADSL and you didn't need to offer VM a MAC to migrate with, then you can cancel broadband with BT.
    It's PAC not PAC Code, it's MAC not MAC Code, it's PIN not PIN Number, it's ATM not ATM Machine, it's LCD not LCD Display, it's DVD not DVD disc... It's no one not noone, It's a lot not alot, It's got not gotten... Panini is the plural of panino - there is no S!!
    (OK my English isn't great, the sciences, maths & IT are my strong points!)
  • fullstop
    fullstop Posts: 545 Forumite
    Was thinking of moving to a Virgin Broadband service and had a look at Quidco to see if there was any offers available, but was met with a message from the Virgin offer saying "Coming Soon". Does anyone know how long coming soon has been up there and has there been problems with Virgin paying cashback?

    Thanks
    "When the Government borrows, the citizen has to save".

    Machiavellii
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