Orange changed my PAYG tariff, not requested

Zeldazog

Hi

I've been on an older Orange PAYG tariff, think it was Free Text Trigger Speakeasy (£10 top up gives 300 free texts, 15p/min all networks).

I got a text earlier today saying they were going to move me to Dolphin, (which gives same free text with top up, free FB/myspace/bebo but is 20p/min).

About an our ago, I got another text to say I had been transferred over.

Whilst for texts it will make no difference, I do make a few voice calls - yes I have been face-booking on the phone a bit the last week or two, but this isn't a regular occurrence so is of no benefit to get free internet to sites I don't usually use.


Has this happened to anybody else, are they simply getting rid of old tariffs. I was checking the website and I can't find anything that says this, just that if you're on an old tariff and come off it, you can't go back.

But I didn't want to come off it!!

DarkConvict

My mum got moved to Canary about 2 weeks ago. She was on an older PAYG tariff to. Made no difference to her prices thou due to her usage.

I was sort of surprised they did it as we have had phones on ancient PAYG tariff on orange for a while and they didn't do it automatically we had to request it. The newer tariffs were cheaper.

maxtweenie

It happened to me last week. A text one day saying they were moving me to Dolphin from the Text Trigger, and then another the next day saying it had been done.

fiscalfreckles

I'm on Text Trigger and they haven't said anything yet - will expect a text!