Anti Virus Problem

STRAWB

no i have mcafee 2005 but the subsription is out so i bought 2006 which was cheaper than upgrading which worked fine on my pc. But on the laptop says kaspersky is on there and i need to get rid first as it clashes.

murk11

Hi Strawb, which version of kaspersky have you on the laptop

STRAWB

As it did not downlaod properly and it was over a year ago i dont really no i just deleted it all but not properly as you can see from above.Made a real mess of it as i can remember i delted all files anf folders but not the deep stuff i suppose,

murk11

OK not to worry, Cleaner cant have got all the entries maybe different version, heres another link to some removal tools download and run there is one ther for version 4.5 let me know how it goes
http://www.ice-kav.com/tools.php

STRAWB

Hi Murk
As far as i can see they are tool for infections?

murk11

the ones you want are :
KAV_Registry_Clean.zip KAV 5.x removal utility
KAV_Rem.zip KAV 4.5x removal utilty
KAH_Rem.zip AntiHacker removal utilty
you will need to download then extract the files to run them ( Messy unistall are a real pain )

STRAWB

ok ran both of them but same happens when trying to install mcafee just done a registry search for kaspersky and the actual folder for kaspersky has gone all thats left under a folder called ACMru is another folder called 5603 and in there is 3 files which are as follows:
AB default reg_sz value not set
AB 000 reg_sz personal pro
AB 001 reg_sz kaspersky

murk11

Ok was told of another utility which may help may not and that is on this link http://support.microsoft.com/?scid=kb;en-us;290301

with the registry cleaned you should be OK but looks like still traces there

you may have some luck with registry mechanic

another option is to download the KASPERSKY AV trial version install that cleanly then remove via add/remove

STRAWB

how do i get reg mechanic is it free?

murk11

http://www.download.com/Registry-Mechanic/3000-2094_4-10349249.html
trial version