Specsavers & Vision Express Problem

Caroline73_2

gt568 wrote: »

I plan to have the free specsavers re-test on Monday....

I just want to weigh up my options to go postal at someone after that;)

what happened?

gt568

Caroline73 wrote: »

what happened?

Specsavers have given me a different prescription...

VE have refunded my sight test fees...

Just remains to see who pays for the lenses, to be resolved tommorow..

Caroline73_2

That's shocking by VE! I hope VE pay for your new lenses!

pendulum

Caroline73 wrote: »

That's shocking by VE!

Yeah. SHOULDA GONE TO SPECSAVERS in the first place

Sorry.

Cherish999

gt568 wrote: »

Specsavers have given me a different prescription...

VE have refunded my sight test fees...

Just remains to see who pays for the lenses, to be resolved tommorow..

who paid for the lenses in the end?

I ask because i have a similar problem, eye test at D&A and glasses made by specsavers.

Anihilator

Are prescriptons always 100% or is there an aspect of opinion hmmmm

gt568

Cherish999 wrote: »

who paid for the lenses in the end?

I ask because i have a similar problem, eye test at D&A and glasses made by specsavers.

VE only charged me for the original lenses...

pimento

Opticians in England should wear a mask as they make your glasses. The cost is outrageous!

I get my eyes tested (work pay for this) and then I order my specs from Hong Kong.

https://www.optical4less.com

I got two pairs, delivered for $US60. Fantastic value and I recommend them whenever I can. They took 10 days from order to delivery.

sillyvixen

Anihilator wrote: »

Are prescriptons always 100% or is there an aspect of opinion hmmmm

the eyetest is subjective and relies on a good understanding between the optician and patient - mistakes can be made by both parties. also if there has been a big change it may not be tolerated by the patient all at once and may have to be reduced to aid tolarence and made up next time, also a comon problem with reading glasses is the focal distance a person reads at generally and comfortably which can affect the reading addition.

in these cases a follow up recheck should always be performed - at no cost - and if the prescription is found to be incorrect new lenses provided without charge.