Avg and vista is it compatible

dithedancer

im having problems with my avg 8.5 ( paid for version) virus protection. i update both my vista (home premium) security and AVG each time i turn my computer on but i keep getting a security alert telling me my virus protection is turned off. know matter how many times i try and turn it on nothing happens. i have contacted AVG help but they are saying there is nothing wrong with their security can someone tell me if im doing anything wrong or whether there is a compatability issue with these two systems.

Bob_the_Saver

dithedancer wrote: »

im having problems with my avg 8.5 ( paid for version) virus protection. i update both my vista (home premium) security and AVG each time i turn my computer on but i keep getting a security alert telling me my virus protection is turned off. know matter how many times i try and turn it on nothing happens. i have contacted AVG help but they are saying there is nothing wrong with their security can someone tell me if im doing anything wrong or whether there is a compatability issue with these two systems.

Don't know, not my subject, just guessing but try turning windows defender off,
restart and see if that cures it.

I Run Vista and AVG 8.5 in one machine no problem.

I say again just guessing.

student_84

They defiantly are compatible, as I have AVG 8.5 free and vista running, I get the same pop up as you every so often which I find is caused by AVG not loading before the security centre of vista does meaning it doesn't detect it.

dithedancer

does that mean, student_84, that my virus protection is still working even though its telling me its not, if thats so how will i know if it really is not working has the security symbol does not go off.
Bob the saver, its worth a try, as i do all my banking etc online and dont want a virus attacking my accounts

dithedancer

tried turning off defender bob the saver but AVG still wont turn on and still got security alert symbol on.

davester

it never worked when I installed it , got some vista error which thought about a solution which was to close it. I used Avast instead

Eric_Pisch

avg runs fine on vista

either your installation is corrupted or I suspect you have a nasty on your PC disabling AVG

install, update and full scan with malwarebytes (Free)

http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html

then uninstall and install a fresh download of avg

if it still does not work, it will need a proper look at.

Baldur

As Eric Pisch says, AVG versions 8 and 8.5 are compatible with Vista (32bit & 64bit) - see here.

dithedancer

you were right eric. i ran malwarebytes a few days ago but it found nothing, so i went on micrsoft site and ran a free scan and it found a trojan, so i deleted the object it said it was found in put my computer in safe mode and im running another scan with microsoft again to see if it is still there.

michaelro

I hope the payed for version is better than the free one which is awful.

Avira / Avast for other free versions
Kaspersky if you have a Barclays account (get it free for on-line banking)
Eset / Nod32 if you want to pay

dithedancer

i thought i had sorted it but today the dreaded security alert came on again so im running another scan. what else can i do?