New car needs new engine :(

AdrianHi

Aston Martin have a good excuse, built to order, expensive, not like you can grab one that's lying around.:rotfl:

It's a factor of time IMO. If you paid brand new car money and it's away for a month thats a few hundred pounds of depreciation you pay out for in a month for the use of a Ford Focus (granted a good car) or similar. If you loose it just a few days for repair you should "be an adult about it".

Troubleatmill_2

A few days wouldn't bother me.
5 weeks does. - it's the end of summer and no more drop top driving for me
And I am concerned about resale value etc etc. - hence asking what my options are

The V5 will need to be updated with the new engine number

Can I reject the car?
3 months old 7-8K on the clock. 5 week wait, and I'm taking a hit on residual value.

AdrianHi

They have 3 chances to fix the problem before you can reject it.
If all work is done by the main dealer with all the warranties etc. in tact (which I'm assuming they will be) I don't see why residual value will be affected.
Loan car issues aside I think we just have to accept that complicated machinery carries a risk of failure and so long as the manufacturer looks after us properly we should just accept these things can happen and carry on enjoying the car when we get it back.

vaio

AdrianHi wrote: »

They have 3 chances to fix the problem before you can reject it..........

This has been discussed recently and it's wrong. There is no obligation on a customer to allow 3 attempts to fix faults

OP......Tricky one, three months in on a car is maybe a bit late to reject but the engine fault was obviously latent and it is a new high spec car.

I think I’d give it a go, you’ll probably get nowhere without legal action but on the other hand it might pressure them into lending you an equivalent demonstrator/hire car whilst yours is in bits.

Is it common enough that a replacement is readily available?

Troubleatmill_2

Nope. No more readily available in the UK. Maybe only 1 left unsold.

vaio

Having thought about it I’m pretty sure this is new enough for Sale of Goods to apply rather than warranty so you will be able to reject but with £35k at stake it’s no trivial matter and I’d suggest proper legal advice.

But if you do reject then you can’t easily get a replacement so if you really that particular car I suspect you are going to have to grin and bare it.

At a minimum I’d be looking for significant compensation, thinking Merc, if you have a S500 and the best they will offer is a Smart then I’d be expecting compensation because I was having to drive a Smart rather than my S500 I’d paid for.

I suspect you will be able to hire something equivalent to what you paid for and, if you decide not to reject I’d be pushing the garage to hire one for you whilst yours is in bits.

overlander

I really think you should try and reject the car, try and find out if its a common problem with the car this will give you better grounds for rejection. No matter if a main dealer or not does the job it will always be seen as a problem car. Think about it rationally, 3 cars for sale 2 with a full history or one with history and a replacement engine, i know where it would come on the list of viewings. But if all you do is trade it in at the end of the term then it will make no difference. My advice is stop fussing over trivial rubbish like the badge on the courtesy car and get to work on rejecting the car.

harveybobbles

What car is it and what caused it to fail?

I know certain Honda's that have engine failure in the first few months of being new!

Troubleatmill_2

It's a Honda. S2000
Something in the engine making very odd noises. Technically it hasn't failed, as it still runs. But the dealer says it's not right - it needs a new block and Honda UK say 4-5 weeks.

harveybobbles

If it needs a new block then I think you will keep the original engine number...?

how good am I at guessing it was another "reliable" honda? Lol...