TJ Hughes pricing error

luvvlyjubbly

Doesn't it just annoy you when they say "as a goodwill gesture"....like you're the one who has done something wrong

Steve_xx

RedOnRed wrote: »

Don't know if it's still the case but in shops they'd used to have to sell an item at what ever the marked price was - misprice or not. I think that lack of policy continuity crossing over to internet sales has caused a lot of confusion.

Shops have never been obliged to sell anyone, anything at the marked price. Items on sale in a shop are not "offers for sale", they are what is known in consumer law as "invitations to treat". It means that the price on the goods is indicative of what the shopkeeper is likely to accept in payment for those goods when you take the goods to the till and offer to pay for them.

Tim_Deegan

However low the price is, you should check two things before buying one:

1. How deep is the memory foam (the optimum is between 2" and 2.5").
2. What is the density of the memory foam (the optimum is 60 to 70kg per m3)

RedOnRed

Steve_xx wrote: »

Shops have never been obliged to sell anyone, anything at the marked price. Items on sale in a shop are not "offers for sale", they are what is known in consumer law as "invitations to treat". It means that the price on the goods is indicative of what the shopkeeper is likely to accept in payment for those goods when you take the goods to the till and offer to pay for them.

Are you sure? I used to work in a shop years ago and I remember the manager stressing how important it was to correctly price up the records (it was a record shop) as they were obliged to sell them at that price.

I am going back over 20 years ago by the way.

Steve_xx

RedOnRed wrote: »

Are you sure? I used to work in a shop years ago and I remember the manager stressing how important it was to correctly price up the records (it was a record shop) as they were obliged to sell them at that price.

I am going back over 20 years ago by the way.

Your manager was wrong I'm afraid.

vicvic_3

actually steve i think you are wrong, i think it is down to the store and the manager. I was in toys r us a few weeks back when i came across a huge mistake and ended up paying £20 for something that is normally £99. they had all been put in front of the wrong ticket and i only mentioned this to the manager who said i could have it at £20 because that is their policy. I also had this confirmed by their head office.

taxiphil

Although contract law doesn't oblige them to sell at the advertised price, advertising/displaying an incorrect price is a criminal offence under the Consumer Protection Act 1987 and the Consumer Protection from Unfair Trading Regulations 2008, and carries a stiff financial penalty upon conviction. Therefore it would usually be far cheaper for the store to honour the incorrect price (as in the Toys R Us example above) than risk the fine they'd get for not honouring it.

Need_a_break

vicvic wrote: »

actually steve i think you are wrong, i think it is down to the store and the manager. I was in toys r us a few weeks back when i came across a huge mistake and ended up paying £20 for something that is normally £99. they had all been put in front of the wrong ticket and i only mentioned this to the manager who said i could have it at £20 because that is their policy. I also had this confirmed by their head office.

Got no clue regarding the "law" but this happened to me in boots wrong item in front of the wrong price, i was pleasantly surprised for the price to be honured cause to be fair some customer could have come along and moved the items around, hardly the shops fault. Suppose shops vary with there customer service / satisfaction , Thanks Mr B

Nab

xx

Thriftysaver

Stevex is right. It is an invitation to treat. Thry do not have to accept. What if there was a sale on and someone changed all the labels of the things they wanted to buy with low labels that were on other items (theft basically). This protects the trader from this.

If however the trader was unscrupulous and was advertising all the time at low prices to entice people and then up the price. Then trading standards would prosecute as a criminal offence.

Most large stores will honour a 'one off' and then quickly change the pricing(if they know what's good for them).

Thriftysaver

cbrown372

whatever the ins and outs of the selling price, thanks to the OP I managed to get one today at the reduced price so thanks