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New problem calling from my 3 mobile
alwayskeith
Posts: 3 Newbie
*****UPDATE - 3 DO HAVE A PROBLEM WITH THEIR SYSTEMS *********
Hi there,
Is anybody out there having problems this week with the 3 network and trying to dial. Two people in my houshold and a neighbour all have encountered a problem where we can not make calls from our phones. We are all with the 3 network.
On calling 3 we have been told that it is a sim error and we have to buy a new sim. I asked why would it happen to all 3 phones in the same week and got no real answer just an endless loop of resetting the phone. I am so fed up with this now and would like to know if anyone else has had his problem over the last week and what you suggest to resolve it.
I live in the Thanet area which is in the south east of the UK (Margate, Ramsgate, Broadstairs area)
Hi there,
Is anybody out there having problems this week with the 3 network and trying to dial. Two people in my houshold and a neighbour all have encountered a problem where we can not make calls from our phones. We are all with the 3 network.
On calling 3 we have been told that it is a sim error and we have to buy a new sim. I asked why would it happen to all 3 phones in the same week and got no real answer just an endless loop of resetting the phone. I am so fed up with this now and would like to know if anyone else has had his problem over the last week and what you suggest to resolve it.
I live in the Thanet area which is in the south east of the UK (Margate, Ramsgate, Broadstairs area)
0
Comments
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Could be a mast down. Do you get any services or is it zero signal all the time?0
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Hi .... in answer to your query .... I can receive calls but not call out, I can however call other 3 mobiles....
As your query came I had already found out the following
I got so fed up I was on the phone for over an hour repeating myself, got throught to a manager and started to repeat the whole process again, asked him to call me back as was not a free call. I have 7 months left of my contract. When the manager called back and after a lot of back and forth (him telling me its the sim, me telling him how is it all three sims) I finally got to the point where I wanted to cancel. He cancelled my contract with no fee incurred and admitted to there being a problem that will not be sorted till the 29th and then would have to wait for another ten days before I could use my phone correctly. Due to the fact that it is their fault I can not use my phone they were willing to cancel my contract.
Why do these peple give you the run around
It would have saved so much more time and possibly my staying with them if they had been straight at the start. My family member and my neighbour will be cancelling their contracts tomorrow. 0
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