Mobile phone contract changes

turlandsam

My mate recently told me that he recieved a text message from Orange saying that changes were to be made to phone call charges. He rang Orange and cancelled the contract because it's not the contract that he signed up to, therefore potentially a breach of contract?
I've had basically the same text from T-Mobile, does that mean I could cancel my contract? Wanted your opinion before I went and tried to cancel it without a leg to stand on!

samperry209

turlandsam wrote: »

My mate recently told me that he recieved a text message from Orange saying that changes were to be made to phone call charges. He rang Orange and cancelled the contract because it's not the contract that he signed up to, therefore potentially a breach of contract?
I've had basically the same text from T-Mobile, does that mean I could cancel my contract? Wanted your opinion before I went and tried to cancel it without a leg to stand on!

Yeah im trying the same LOL T mobile are awful hence why im trying

Serenity_Now

What changes have they made?

samperry209

I got his text

"From 26 October we're changing some of our roaming rates outside the EU, To find out how these changes affect you when you're abroad see t-mobile.co.uk/row"

Im going to qatar in Nov and its going from £1.40 to £1.50

turlandsam

samperry209 wrote: »

I got his text

"From 26 October we're changing some of our roaming rates outside the EU, To find out how these changes affect you when you're abroad see t-mobile.co.uk/row"

Im going to qatar in Nov and its going from £1.40 to £1.50

Yeah that's the one that I got. I think I'll give them a call tomorrow and see if I can. I'd kind of like an iPhone too so would be happy to cancel it!! I'll let you know how I get on.

drbesty

Whats the problem with signing a contract and actually sticking too it?

Dime_Bar

drbesty wrote: »

Whats the problem with signing a contract and actually sticking too it?

I don't know, why don't you got and ask T-Mobile et al

Fork86

drbesty wrote: »

Whats the problem with signing a contract and actually sticking too it?

The problem lies in the terms of those contracts changing. The customer has every right to cancel if the original terms are being breached.

samperry209

I just phoned them and ended up getting some snotty bloke saying I would have to pay the charge if I wanted to leave early.

Serenity_Now

When did you get the text?

I took out an 18 month contract with t-mobile on wednesday, and specifically asked about calls abroad (as I regularly travel as part of my job) and the salesman did not mention the price changes at all.

samperry209

samperry209 wrote: »

I got his text

"From 26 October we're changing some of our roaming rates outside the EU, To find out how these changes affect you when you're abroad see t-mobile.co.uk/row"

Im going to qatar in Nov and its going from £1.40 to £1.50

This Text... I got it Last night around 6ish