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Over Charging By Talk Talk

swifty_2
swifty_2 Posts: 57 Forumite
I checked the Call Checker for calls to Ireland, and Telestunt came up at 0.5p per min on 08442002020. I used the number as advertised and Talk Talk billed me at 60p per min. I contacted them and their reply is as follows" BT charge this 0844 number at 50p per min and we then load it to 60p per min". Can anybody please advise me on this situation, who is at fault how can Telestunt advertise this rate when it seems that BT and Talk Talk do not stick to the advertised price.

Comments

  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    See http://forums.moneysavingexpert.com/showthread.html?t=193848 (post #3).

    I do hope all those considering TalkTalk's 'free' broadband package are reading these threads.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • oriental
    oriental Posts: 14 Forumite
    have alook at their rates
    http://media.phonehouse.com/mediaserver/servlet/AssetServer?id=PDFS149262&ver=3&RD=YES
    on page 7 charges for "G" bands are. shown
    most of the 0844 number come under G9,G10,G11
    i think yours 0844 200 is under G22
    but point is MAXIMUM charge for any 0844 number is 5p per minute
    so please argue your case by email.
    It will take a long time to resolvew as talktalk are "a bit slow" these days
    good luck
    
    Snootchie Bootchies!
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