Help the Aged Broadband - anyone heard of ?

alison74

Has anyone used / using Help the Aged Broadband ??

http://www.helpbroadband.co.uk/


It is aimed for 'older' people and gurantee to have someone on the end of the phone who will speak your language i.e layman's terms.

My dad wants to sign up, but I want to find out if anyone has any opinion good or bad on them ?

Thanks in advance

mhendo

I wouldn't touch them. The site isn't overly impressive. "Download your guide" doesn't have a file to download

I can't see who's services they are re-selling.

The T&C's aren't great (and can't be seen until confirming the order) - you have to pay the activation/migration fee; the packages aren't that competitive; there is a cancellation fee they reserve the right to charge (no minimum period defined) of £44.99.

And they can't even decide the length of notice required:-

http://www.helpbroadband.co.uk/terms-and-conditions.asp wrote:

Either We or You may terminate the Contract at any time by giving at least [twenty eight (28)] [30?] days' written notice to the other

alison74

Thanks ! There is no button for me to press

Andrew_L.

Thanks for the warnings......I'll look elsewhere.

Alison74's Dad (not all that aged)