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thumbs up to mobileshop.com

tight-git
tight-git Posts: 144 Forumite
:beer: :beer: :beer:
i think this BB needs to knows this- i recently sent in my 2nd cashback claim to mobileshop.com , days later an email sent to me asking me to ring because it was incomplete/???? hummm i thought doogy this..

call them today, they explained that i sent in the wrong bill !? i was SO SURE i sent in the correct one (12th bill) , then the nice lady asked me to wait and checked it out herself. wait for it...

i have sent them the 2005 bill (the 1st!) , i said sorry and was felt very foolish...then i asked if i could FAX that 12th bill over there and then! and YES , she went and check it ,all ok and cashback on its way ! WOW . thats the type of cashback service i want!

just wish to share this experience with you all! :T :T :T :T

Comments

  • kaz250
    kaz250 Posts: 103 Forumite
    That's such a breath of fresh air. Try adding your positive comments to the cashback comment section of their website i think they deserve it.
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