Free line connection

spanisheyes

BT Rep please speak to me, as your people on the phone line keep advising me the offer is closed, I have been ringing on behalf of my mother in law as she also is being told the same. Any contact number with a person with knowledge will do, fed up with being fobbed off.
Spanisheyes

utilitybroker

Did you miss this thread http://forums.moneysavingexpert.com/showthread.html?t=1640845

The offer is still on to the end of September 2009.

Also see: http://www.moneysavingexpert.com/deals/free-BT-line-installation

The details of the offer are here: http://www.serviceview.bt.com/list/public/current/Notice09_boo/2-FrameworkImpl337855.htm

If you experience problems when you speak to BT ask to be put through to Customer Options Team.

spanisheyes

Thanks for the reply, passed all the info to the old dear and told her exactly what to quote to Customer Options Team, she was still told offer is closed, thats when I rang C.O.T. and no matter what I quoted on the 2 times I phoned the answer was the same, that is why I am asking the BT Rep for information of who to contact that will sort this for me.

Many Thanks again
:money:

Ypaymore

spanisheyes wrote: »

Thanks for the reply, passed all the info to the old dear and told her exactly what to quote to Customer Options Team, she was still told offer is closed, thats when I rang C.O.T. and no matter what I quoted on the 2 times I phoned the answer was the same, that is why I am asking the BT Rep for information of who to contact that will sort this for me.

Many Thanks again
:money:

The offer is still on.

Call 0800 100 444 and ask for the Customer Options Team.

spanisheyes

Thanks for the new number will try
Thanks again

spanisheyes

Ypaymore, Thanks for that tele number, it worked, the old dear is now having the line connected a week on thursday free.
Many Thanks