We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

New ASDA Refund policy

Options
124»

Comments

  • doublekite
    doublekite Posts: 218 Forumite
    Yes. It was per item. At the beginning of last year, it changed to per transaction. It's now back to per item.

    By the way... I've read a few posts in this forum about customers not receiving their £2 gift card and being very p@@d off about it. A little advice... be polite to the CSD colleague. It's nice to be nice and it rubs off. Believe me!! :D

    Is this anywhere on the website..I can't see it but need to quote it to my CS person next week.

    I just got bck from Asda in Norwich where I was overcharged for two items 9Kleenex and Finish) where the mutibuy discount had not come off, and a third where the till charged me for larger size boxes of Persil detergent tablets than I had bought.

    P****d off is an understatement.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.