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New ASDA Refund policy

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  • doublekite
    doublekite Posts: 218 Forumite
    asda-runner wrote: »
    Yes. It was per item. At the beginning of last year, it changed to per transaction. It's now back to per item.

    By the way... I've read a few posts in this forum about customers not receiving their £2 gift card and being very p@@d off about it. A little advice... be polite to the CSD colleague. It's nice to be nice and it rubs off. Believe me!! :D

    Is this anywhere on the website..I can't see it but need to quote it to my CS person next week.

    I just got bck from Asda in Norwich where I was overcharged for two items 9Kleenex and Finish) where the mutibuy discount had not come off, and a third where the till charged me for larger size boxes of Persil detergent tablets than I had bought.

    P****d off is an understatement.
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