Tmobile roaming increases

richthe4th

I received a text today from T-mobile saying that roaming charges are increasing on 26th October and directed me to go to their website to view the changed which I have copied below.

I have had my contract for around 3 months now and haven't used it in another country yet however from October I will be travelling abroad every other weekend as part of work experience and obviously this roaming charge change will affect me greatly.

Will it be easy to get out of the contract early without paying a fee? I don't mind sending the phone back to them.

Many Thanks, Richard.

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From 26th October, new rates will apply to making and receiving calls on your T-Mobile phone while you're abroad. These changes will apply to all pay as you go, pay monthly (including U-Fix) customers and business customers who we've sent a text message to.

Please check below to see the new prices for making and receiving calls in the countries you might visit.

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Current cost (inc VAT) Cost from 26th October (inc VAT)
Making a call 55p per minute £1.00 per minute
Receiving a call 55p per minute £1.00 per minute

(Countries included Andorra, Faroe Islands & Switzerland)

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Current cost (inc VAT) Cost from 26th October (inc VAT)
Making a call 55p - 75p per minute £1.20 per minute
Receiving a call 50p - 70p per minute £1.20 per minute

(Countries included USA & Canada - Zone 4, Australia & New Zealand)

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Current cost (inc VAT) Cost from 26th October (inc VAT)
Making a call £1.40 per minute £1.50 per minute
Receiving a call £1.30 per minute £1.50 per minute


(Countries included Afganistan, Albania, Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Burkina Faso, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Congo, Congo (Dem Rep of), Costa Rica, Croatia, Cuba, Dominica, Dominican Republic, Dutch Antilles, Ecuador, Egypt, El Salvador, Equatorial Guinea, Falkland Islands, Fiji, French West Indies, Gabon, Gambia, Georgia, Ghana, Grenada, Guatemala, Guyana, Honduras, Hong Kong, India, Indonesia, Iran, Iraq, Israel, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Laos, Lebanon, Liberia, Libya, Macau, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Mauritania, Mauritius, Mexico, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nepal, Niger, Nigeria, Oman, Pakistan, Palestinian Authority, Panama, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Russia, Rwanda, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, South Africa, South Korea, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines, Sudan, Suriname, Swaziland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Trinidad & Tobago, Tunisia, Turkey (Incl. North Cyprus), Turkmenistan, Turks & Caicos Islands, Uganda, Ukraine, United Arab Emirates, Uruguay, US Virgin Islands, Uzbekistan, Venezuela, Vietnam, Yemen, Zambia and Zimbabwe)
FAQs

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OldGreyFox

http://www.t-mobile.co.uk/services/uk/08-09-roaming/


Q. Why have you made changes to the cost of making and receiving calls from abroad?

A. When customers use their mobile abroad, we pay the local provider a fee for the use of their network. With the weakening of the pound, these costs have gone up and for this reason we've had to look at changing some of our own prices.