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Unwanted Book from Book Club

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Comments

  • Crabman
    Crabman Posts: 9,940 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    Hey - I've had this prob - just emailed them to ask for them to go away:

    I have visited their website, set up a username and password and sent the following message to them and am copying it to Trading Standards now...
    Dear Sir/Madam

    I have received a threatening letter from yourselves requesting payment for £2.99 within the next ten days, otherwise you will apply a full charge of £17.99 on my "account".

    Allow me to state the facts here:
    • I never signed up to your company
    • I never asked for any books
    • I have not received any books
    • I have no intention of paying for something I have not received
    I am copying this communication to Worcestershire Trading Standards for their attention and advice, together with an article in The Guardian
    about your scam tactics to extract money from individuals.

    If I should have to deal with your shoddy company any further, I will invoice you £40 per hour of my time, or part thereof.

    Thanking you in advance I await hearing from you,

    The Powerful Mighty Crabster :D (didn't actually put this in the letter ;))

    I typed this quickly as I have other stuff to do though if it comes to invoicing I may take my time :rotfl: hopefully this will get rid of them, I'll post back with their/Trading Standards response.


    Thanks for your support peeps :beer: :T

    Crabster:j

    My thread: Is this a scam??

    EDIT - here is an email address for them: [EMAIL="e-support@mysterythriller.co.uk"]e-support@mysterythriller.co.uk[/EMAIL]
  • Crabman
    Crabman Posts: 9,940 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    Success - received just now from them:
    Dear [],
    Thank you for your e-mail.

    We are sorry to learn that you have been the unfortunate victim of a hoax. A coupon bearing your address was sent to us, but obviously without your permission. Arrangements have been made to remove the account from our records. In the meantime please ignore any invoice and accompanying letter that may already be on its way to you.

    We trust this clarifies the matter for you.

    Regards,
    Customer Services

    :beer: :D :T
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