what is going on?

dawnsong

thnx for info on postoffice -will have a look.
yes could probably get someone with broadband to download to disk if i know what to ask to download.

do i delete the ticked items on hippo scan?
should i still run the bleeping computer or not?

is there a way of disabling outlook express at the mo? - hundreds of copies appeared and now all emails in inbox for last 18months have disappeared , a couple hundred have appeared in deleted folder and the others have disappeared. it's still trying to download .

Browntoa

this is the download

http://www.microsoft.com/downloadS/details.aspx?familyid=5B33B5A8-5E76-401F-BE08-1E1555D4F3D4&displaylang=en

it may be worth trying to use system restore to go back a week or so

http://support.microsoft.com/kb/306084

when it last worked

dawnsong

just tried sytem restore, but email still malfunctioning. i've found an email the prob seems to have started with - displays like this
w#ygrp-msg p#attach-count span {
color: #1E66AE;
font-weight: bold;
}

#ygrp-msg #ygrp-detail .ygrp-photo-title {
clear: both;
font-size: smaller;
height: 12px;
overflow: hidden;
text-align: center;
width: 72px;
}

#ygrp-msg #ygrp-detail div.photo-title=20
a,
div.photo-title a:active,
div.photo-title a:hover,
div.photo-title a:visited {=20ith -
i don't know if that's the cause??
thnx for yr help and update info - appreciated..

Browntoa

try logging onto webmail via

www.btinternet.com

rather than outlook express , then delete all the rubbish emails without downloading them

if possible go to a friends and log on there via their broadband connection

dawnsong

thnx for all your help and advice - been appreciated.