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Cooling Off Period, Have I got one?

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Comments

  • woody01
    woody01 Posts: 1,918 Forumite
    ex.astris wrote: »
    SOGA does however state that you have a reasonable amount of time to 'accept' the goods. Before this time period has elapsed, you can 'reject' the goods, especially if they have not been used.

    However, this does usually mean standing your ground with the company. Get in touch with Consumer Direct - they're not always helpful but it's worth a shot.

    Another SOGA quote without knowledge of the laws surrounding it.

    SOGA does not apply just because you have changed your mind.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Jakg wrote: »
    You can reject them because they are not as described etc - not because you dont want them.

    not if they are not described as having castors
  • Oooops_Ive_done_it_again
    Oooops_Ive_done_it_again Posts: 7 Forumite
    custardy wrote: »
    not if they are not described as having castors

    Something I realised after getting home was that they had no castors. Sure it wasn't mentioned at the point of sale.
    Am I a blonde or redhead, I'm :confused:. Neither, I'm both at once :eek:
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