New Phone that has been Used?!

caf4926

I recently purchased a Nokia 6700 GSMIt was supposed to be new. It was opened in the shop to put in my SIM but later at home I was rather surprised to find a long list of contacts already added! In addition, the phone was loosing charge very quickly and the back light would not turn off.


I did get the phone replaced with a NEW one, but what bugs me is I have to take time out of work to exchange it and travel there and back again!


I wrote to phones4u head office and complained and was given a feable excuse: “The details on the handset may have been input due to the store demonstrating the handset to another customer”.


Not impressed with phones4u


I would welcome the comments of you experts out there. Thanks.

macman

Would have thought it was not beyond their abilities to do a factory reset. But they can't sell you a 'used' phone, however lightly, as a new one.

caf4926

macman wrote: »

Would have thought it was not beyond their abilities to do a factory reset. But they can't sell you a 'used' phone, however lightly, as a new one.

Thanks
The phone was actually faulty too.

I'm working on a reply to phones4u's feeble excuses. More to be a PITA then anything.