dispute over cancelled holiday

SUESMITH_2

what a rude girl and what a terrible friend, i would not give her a penny back - she chose not to go, if she had been genuinely ill my opinion would have been differant but she obviously just didnt feel like it

and another galling thing is that yes, her sister has gone but i bet you're out of pocket cos of spending money etc. so not a free holiday for her or you

luci

No she shouldn't get her money back. Tell her to claim of her insurance so she will find that it's not covered.

Your daughter could well have lost her holiday if she didn't have a sister to go with her and I doubt the "friend" would have reimbursed her seeing it was her fault.

eevie

Thanks for all the replies.

Just a quick question..was there no questions asked about your daughter only being 17? when i went away with my friend who was 17 at the time she had to get a written permission and i had to be her guardian?

No questions were asked about age when we changed the name.

Tell her to claim of her insurance so she will find that it's not covered.

Problem here is she said her insurance won't cover it because of the name change ie someone went in her place. I think this is the biggest problem I am going to have, she is now saying she may have glandular fever!

PolishBigSpender

In all honesty, I think you're a wonderful parent for making such a decision. You certainly shouldn't worry about the little cow - her attitude alone (and the fact that she's been caught out on facebook!) means you shouldn't bother with her.

Perhaps you should agree to give her what the holiday company would have given you if you'd cancelled at that moment. I'd guess they'd give you nothing - so she should get nothing

Did your daughters enjoy the holiday?

eevie

Thanks for the reply, makes me feel a lot better. They only went yesterday, so aren't due back until next Wed.

PolishBigSpender

eevie wrote: »

Thanks for the reply, makes me feel a lot better. They only went yesterday, so aren't due back until next Wed.

Make sure to tell them that they should enjoy every second of it

You really haven't done anything wrong here - I really do think that you did the right thing and (given the girls attitude!) - your daughters will have a great time.

I'd actually recommend that you get in touch with the travel insurance to warn them that she might try and make a spurious claim.

hoxtonbabe

PolishBigSpender wrote: »

Perhaps you should agree to give her what the holiday company would have given you if you'd cancelled at that moment. I'd guess they'd give you nothing - so she should get nothing

Did your daughters enjoy the holiday?

Totally agree with that!

She wouldn't have gotten anything either way, as travel insurance wouldnt have covered it, and if neither of them had gone she still wouldnt have gotten anything, so not quite sure why she is looking for compensation?!?! Either she really does not have a clue about the rules of travel or she is trying to pull a fast one, but she certainly would not be getting a cent from me.

luci

Yes I agree. Tell her to get it in writing how much either the tour operator or insurance would have given her and you will consider it.

I think, being a young girl, she doesn't realise that that you can't just change your mind or feel a bit off and get your money back. I doubt she will be any wiser after this as she will just think it's eevie's daughter who is unwilling to pay her back. That is why she should be directed towards the tour operator and travel insurance even though we all know she would be wasting her time.

Voyager2002

I think that your younger daughter should write her a nice thank-you note and give her whatever money she can spare. But that is all.

Keeping_Positive

From what Ive read about the "friend" yes it is worth more. The "friend" was willing for the eevie's daughter to lose £500.