T mobile charge

sayedrahul

i have recently found out from t mobile that i have been charged for their webNwalk internet service when i never subscribed to it for the past year:eek: and now i called customer services they say they will not charge me for this months and will cancel it but wont refund me any money even though they have confirmed that i have never used the service. :mad:

can anyone tell me if their is anyway i can reclaim that money back ?

vicshippers

I don't think there is to get it back now as it's been so long.

Was it not specified on your bill?
If you're PAYG, did you not notice credit disappearing?

sayedrahul

im on contract but i have more than one line with them so when the bill does come i just normally look at the front page and asuume that i am paying the correct ammount, never thought of questioing it now i do regret it will go through my bill with a finecomb now but suely if i never used the service and they have confirmed this whhy should i pay for it ?

Jon_01

Some networks will go back 3 months, but its down to you to check your bill to make sure its right (that is why they send it to you).

vicshippers

Jon 01 is right - you really should check your bills. If they have itemised it on the bill, I'm afraid you can't blame them...