Tesco Petrol Question

callansdad

Hi all, can anyone tell me ... Do tescos still have a petrol price promise ... and what are the terms and conditions?

TY

CrazyChemist_2

They claim to be in line with the cheapest within 3 miles. My local store doesn't accept this though but I normally just call HQ on 0800 505 555 and they soon sort out the little rebels.

MrsTinks

well they can't have because from my tesco garage in Bicester I can SEE I think it's Esso across the road and the other week they were 96.9 and Esso was 94.9 (or similar amounts, the difference was 2.0 at any rate)... we went across the road

CrazyChemist_2

tine wrote:

well they can't have because from my tesco garage in Bicester I can SEE I think it's Esso across the road and the other week they were 96.9 and Esso was 94.9 (or similar amounts, the difference was 2.0 at any rate)... we went across the road

Yeah they rely on consumer apathy with the price promise - the very thing Martin et al. are here to target! :T

Is ESSO fuel a different blend i.e. better for the car? If not surely you could fill the tank at Tesco, then buy a couple of litres at Esso and get double difference refunded at CS when back at Tesco - that's the price promise.

pingu

tesco in Oldham and Rochdale have different prices

Rochdale one is usually 2pence more than Oldham:mad:

callansdad

Well i tried this last night ... the local asda was 1p cheaper than tesco ... so i went and filled up at tesco ... whilst paying i asked the checkout operator .... 'didnt you used to have a price promise on petrol' .... she replied that she thought there was but no-one had ever asked before ... she then shouted through the manager ... who promptly agreed and showed her how to process the refund ... double the difference

It was onl 74p but it all counts .... i didnt even need to show them proof that asda was cheaper they just agreed

CrazyChemist_2

callansdad wrote:

Well i tried this last night ... the local asda was 1p cheaper than tesco ... so i went and filled up at tesco ... whilst paying i asked the checkout operator .... 'didnt you used to have a price promise on petrol' .... she replied that she thought there was but no-one had ever asked before ... she then shouted through the manager ... who promptly agreed and showed her how to process the refund ... double the difference

It was onl 74p but it all counts .... i didnt even need to show them proof that asda was cheaper they just agreed

That's great!! :T Was this in the petrol station or did you have to go back to CS to get the refund?

nads

They do the "refund" there and then. Luckily the shell station is on the way to tesco so I can check and shout

keithwales

Good way to keep on top of the petrol price diffs is a regular email bulletin from petrolprices.com.

I found that Tesco are 2p more than another supplier nearby.

The only thing that bothers me is that I would just be better off not buying at Tesco.

I bought £30 worth of diesel today, if I went back to Tesco on their price promise, I can ask for £1.20!

No wonder they don't ask for proof. It's not worth the bother surely.

Don't want to offend anyone, just don't have the time to do this every week!!!!!

CrazyChemist_2

keithwales wrote:

Good way to keep on top of the petrol price diffs is a regular email bulletin from petrolprices.com.

I found that Tesco are 2p more than another supplier nearby.

The only thing that bothers me is that I would just be better off not buying at Tesco.

I bought £30 worth of diesel today, if I went back to Tesco on their price promise, I can ask for £1.20!

No wonder they don't ask for proof. It's not worth the bother surely.

Don't want to offend anyone, just don't have the time to do this every week!!!!!

It isn't too much trouble to go and say it's cheaper elsewhere and get the money back surely? It's got to be worth your time (unless you're a highly paid lawyer/GP?) :rotfl:

netwalk

I hate to be the bearer of bad news but it looks as though this policy may have changed. The following link is Google's cached webpage about the petrol price promise:

http://66.249.93.104/search?q=cache:CsP454PhEr4J:www.tesco.com/customerservices/custServOutsideTheStore.htm+tesco+petrol+price+promise&hl=en&gl=uk&ct=clnk&cd=8

While this is the current live version with no mention of the price promise:

http://www.tesco.com/customerservices/custServOutsideTheStore.htm

However, this page on the Tesco site in the "Did you Know?" box states "We monitor petrol prices up to a 3 mile radius to ensure that you will not buy petrol cheaper.". (You may have to refresh a few times for the correct Did You Know to cycle through!).

http://www.tesco.com/customerservices/custServNearestStore.htm

So really, it's as clear as mud. I suspect they may be trying to quietly drop the policy as I have had to ask for the manager the last 3 times I have been at Tesco Lincoln to get the refund; the till staff know nothing!

Julian