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problems with tiscali

hi,

i signed up for tiscali broadband about a year for their 128 serivce, because it was cheap.

however now i want to cancel this service and sign up for another provider but i phoned tiscali and they said i wouuld have to be without interent for 2 weeks for them to transfer me, because a code they had to get from bt.

are they allowed to do this? can you give me any advice to help me change broadband providers quicker?
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