We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

where to send letters??

law13_2
law13_2 Posts: 4 Newbie
in Reclaim bank & credit card charges
I'm trying to reclaim bank charges from natwest and have got to the point where i need to send a letter threatening court action, but dont know which address i am supposed to send this to. can anybody help please?

Comments

  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    law13 wrote: »
    I'm trying to reclaim bank charges from natwest and have got to the point where i need to send a letter threatening court action, but dont know which address i am supposed to send this to. can anybody help please?
    Customer Response Services Unit
    1st Floor
    Drummond House
    1 Redheughs Avenue
    Edinburgh
    EH12 9JN

    Are you claiming financial hardship?
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • emmab2001
    emmab2001 Posts: 183 Forumite
    is this the address for claiming all hardship claims through natwest??:confused:
    i'm about to send mine off!!
    :heart: My 3 boys are my world :heart:
    Grocery Challenge 2014 Jan 245.12/400 No Spend Days Jan = 3
    Mortgage Deposit saving 2430/18000
    Car tax & Insurance fund 64.55/210 needed by March
    Camping Holiday Fund £25/£153 by May
    Future Home Emergency Fund 0/3000
  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    emmab2001 wrote: »
    is this the address for claiming all hardship claims through natwest??:confused:
    i'm about to send mine off!!
    Yes it is and make sure you include an income and expenditure form(household) plus copies of priority debt arrears(mortgage/rent, council tax, utilities).
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.2K Banking & Borrowing
  • 253.6K Reduce Debt & Boost Income
  • 454.3K Spending & Discounts
  • 245.2K Work, Benefits & Business
  • 600.9K Mortgages, Homes & Bills
  • 177.5K Life & Family
  • 259K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture