MSE News: Bogus mobile top-ups could spell greater fraud danger

RalphS

I contacted HSBC about a £15 fraudulent O2 Top-Up on my CC a day or 2 after it happened in early December. They said they would ask O2 for the info & I heard nothing else about it. Today I checked my on-line CC billing & in the last 3 days there have ben 4 more O2 Top-Up £15 charges. Only now have HSBC have cancelled my card.

Have never been a customer of O2 or BT Cellnet. This has quite an 'Odeux' about it.

thatgirlsam

Sorry to bump an old thread but today I have been diddled for £20 - O2 pay & go Slough. Reported to bank, cancelled card etc.

How has this scam been going on for all these years ???

rosered1963

Hello.

I am also bumping this thread. I have a co-op current account and have just found out that two debits were made from my account on 1st August - £10 each. I have called the bank and cancelled the debit card.

I have read that fraudulent top-ups are often used as a precursor to further fraud, and this happened to me a few years ago with a different bank.. The thing is, I only ever use my card at one supermarket or to withdraw cash from a cashpoint (same one). I don't use it to buy online and no-one in my life knows my card details except me, so how can this have happened? I asked Co-op if they would freeze my bank account, but they said they would just stop the card and note the account to stop any payments to O2, and that I should call back on Monday to speak to the Fraud department as they are not available until then. I am worried that stopping the card might not be enough - if a fraudster somehow has my bank account details, could they use those to buy anything using my account....

I don't check my online statements constantly- it's just lucky I checked today. I would advise people just to check their accounts for these frauds.

kaznelson

Another Bump, as the same has happened to me today £30 02 topup Slough, about time O2 sorted this out!!

DCole_2

Well at least I now know I am not alone.
I was contacted last week by my CC company about unusual transactions on my card. Mainly just £1 items going through. So checked which ones I didn't recognise - included T-mobile.