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MSE News: Bogus mobile top-ups could spell greater fraud danger

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  • RalphS
    RalphS Posts: 57 Forumite
    Part of the Furniture 10 Posts Name Dropper Combo Breaker
    I contacted HSBC about a £15 fraudulent O2 Top-Up on my CC a day or 2 after it happened in early December. They said they would ask O2 for the info & I heard nothing else about it. Today I checked my on-line CC billing & in the last 3 days there have ben 4 more O2 Top-Up £15 charges. Only now have HSBC have cancelled my card.

    Have never been a customer of O2 or BT Cellnet. This has quite an 'Odeux' about it.
  • thatgirlsam
    thatgirlsam Posts: 10,451 Forumite
    Sorry to bump an old thread but today I have been diddled for £20 - O2 pay & go Slough. Reported to bank, cancelled card etc.

    How has this scam been going on for all these years ???
    £608.98
    £80
    £1288.99
    £85.90
    £154.98
  • rosered1963
    rosered1963 Posts: 1,160 Forumite
    Part of the Furniture Combo Breaker
    edited 4 August 2012 at 8:42PM
    Hello.

    I am also bumping this thread. I have a co-op current account and have just found out that two debits were made from my account on 1st August - £10 each. I have called the bank and cancelled the debit card.

    I have read that fraudulent top-ups are often used as a precursor to further fraud, and this happened to me a few years ago with a different bank.. The thing is, I only ever use my card at one supermarket or to withdraw cash from a cashpoint (same one). I don't use it to buy online and no-one in my life knows my card details except me, so how can this have happened? I asked Co-op if they would freeze my bank account, but they said they would just stop the card and note the account to stop any payments to O2, and that I should call back on Monday to speak to the Fraud department as they are not available until then. I am worried that stopping the card might not be enough - if a fraudster somehow has my bank account details, could they use those to buy anything using my account....

    I don't check my online statements constantly- it's just lucky I checked today. I would advise people just to check their accounts for these frauds.
  • kaznelson
    kaznelson Posts: 463 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Another Bump, as the same has happened to me today £30 02 topup Slough, about time O2 sorted this out!!
  • DCole_2
    DCole_2 Posts: 32 Forumite
    Well at least I now know I am not alone.
    I was contacted last week by my CC company about unusual transactions on my card. Mainly just £1 items going through. So checked which ones I didn't recognise - included T-mobile.
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