MSE News: Bogus mobile top-ups could spell greater fraud danger

feline1

rb10 wrote: »

No, but I expect when you top-up online, no O2 employee actually has access to your card details. It will all be processed through their bank.

I didn't top up online, I topped up on the phone using my debit card. I bought a mobile online from O2 and thats when my credit card was stopped.

HGLTsuperstar

And what about the rest of us who've been stung but have never had any dealings with O2?

feline1

I'm not suggesting every fraud is due to O2, but no organisation will guarantee their security is 100% because they'd be fools if they did. Ergo I find it hard to accept the large organisations are never to blame in these cases.

My experience 2 cards cancelled within 6 weeks, legit O2 transactions just before the fraud - and very limited use of these cards.

poppie123

Please to say that i received my £30 refund today from Barclays.

It took exactly 9 days from me noticing the transactions on my account to Barclays putting the money back in.

Not bad i thought!!

2108

poppie123 wrote: »

Please to say that i received my £30 refund today from Barclays.

It took exactly 9 days from me noticing the transactions on my account to Barclays putting the money back in.

Not bad i thought!!

Good to hear
Sent my declarations via recorded delivery to natwest which I checked they received today, hopefully won't take too long before I get my refund now :rolleyes:

poppie123

I too sent mine forms recorded (no way i was going to take the chance of normal 1st class post)
They received them last Friday and i was refunded this morning so exactly a week.

Ooo, just realised it took 10 days then to sort out not 9 as i previously stated.

Zetec_Andy

Just had this done to me this week 02 Prepay 2x payment of £15.00 :mad:

Had to cancel my card and TSB say the money will be back within three days, all good and well but cant anyone trace these people? This is rediculous!

krisskross

Barclays contacted me about possible fraud on my credit card.

The usual 2 transactions worth £30 for O2 then one with Tesco for £269 and a blocked one with E-Dreams for £500+.

I already have my new card and have sent back the disclaimer forms.

Vodafone

Hi Shazzadouglas

This is always a distressing experience.

If you would like us to investigate this for you send us an email from the Contact Us form with a link to this thread and your username in the body of the text and WRT135 in the subject line and we'll get back to you as soon as we can.

Thanks

Kirsty
Web Relations Team
Vodafone UK

2108

Received my refund yesterday, the day after my bank got my signed forms:D