We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Can I cancel my mobile contract if they have overcharged
Hi,
I had taken a o2 contract through retentions a few months back. I was promised in writing 15 pound discount on the tariff of 35 quid.
I just noticed that they have been charging me 25 quid instead of 20.
Can I cancel the contract as they have increased the line rental more than 5% without informing me which I think breaks the terms of contract.
What do you guys think?
Thanks
I had taken a o2 contract through retentions a few months back. I was promised in writing 15 pound discount on the tariff of 35 quid.
I just noticed that they have been charging me 25 quid instead of 20.
Can I cancel the contract as they have increased the line rental more than 5% without informing me which I think breaks the terms of contract.
What do you guys think?
Thanks
0
Comments
-
No, its a billing error, not a change to T&C's. Call them and they'll sort it out and refund you the over payment as long as it not more then 3 months. They work on you checking your bill when it comes in. . .0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.3K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.4K Spending & Discounts
- 247.2K Work, Benefits & Business
- 603.9K Mortgages, Homes & Bills
- 178.4K Life & Family
- 261.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.7K Read-Only Boards