Debit Card Dilemma

never-in-doubt

exel1966 wrote: »

No it does not, Maestro is a brand name for Mastercard debit cards (you seem to think they are different) and the CCA does not apply, nor does the VISA Chargeback system.

If you think there is protection then please do tell us what exactly it is.

Mate section 75 covers all credit cards so long as it conforms with s.75 (1). Debit cards are not covered but mastercard and amex are eligible as is visa. Of course they are relevant under CCA - its credit so the CCA kicks in, naturally.

Now, the Visa chargeback scheme (VCS) is slightly different, this relates to Visa (debit) cards and not restricted to £100+ either....

See here: http://news.bbc.co.uk/1/hi/programmes/working_lunch/7347146.stm

Lets make it clear - all credit cards. The key is the word 'credit'.

Martins guide: http://www.moneysavingexpert.com/shopping/section75-protect-your-purchases#which

Important info:

This all comes from Section 75 of the Consumer Credit Act 1974:


75. — (1) If the debtor under a debtor-creditor-supplier agreement falling within section 12(b) or (c) has, in relation to a transaction financed by the agreement, any claim against the supplier in respect of a misrepresentation or breach of contract, he shall have a like claim against the creditor, who, with the supplier, shall accordingly be jointly and severally liable to the debtor.

savagej

The only problem is we call it the "Visa Chargeback Rule", because we dont have Mastercard debt and people dont realise they can claim a chargeback on any card displaying the Mastercard symbol (including the new pre-pay cards).

Alex_LS

savagej wrote: »

Mastercard as in Credit cards, debit cards, and prepay cards that do not hold the Maestro card symbol are not Maestro cards of any sort and offer the same protection as all Visa card!.

This is where you're simply incorrect. Credit cards are covered under s75 of the CCA. Debit cards are not (except in very specific circumstances). Visa's debit cards, however, have the same protection as credit cards under Visa's chargeback rules. MasterCard's chargeback rules apply only to credit. Maestro has no protection whatsoever, and is currently the predominant, of not only, form of MasterCard-branded debit card issued in the UK.

savagej

Yes, Mastro has no good chargeback rule.

Mastercard does, these days it is not just Mastercard credit cards that are available but also, prepaid and debit coming soon.

I will find the entire card acceptance and critera for chargebacks and post it if you wish.

Maestro maybe a debit card issued by Mastercard, but it is not the same thing as a Mastercard debit card, Mastercard credit card and Mastercard prepaid card all of which have the same protection as Visa's chargeback system.

If you like I will happily prove you wrong but you will need to read a 150 odd page document to understand the difference.

Alex_LS

savagej wrote: »

Yes, Mastro has no good chargeback rule.

Mastercard does, these days it is not just Mastercard credit cards that are available but also, prepaid and debit coming soon.

I will find the entire card acceptance and critera for chargebacks and post it if you wish.

Maestro maybe a debit card issued by Mastercard, but it is not the same thing as a Mastercard debit card, Mastercard credit card and Mastercard prepaid card all of which have the same protection as Visa's chargeback system.

If you like I will happily prove you wrong but you will need to read a 150 odd page document to understand the difference.

I think you'll find it hard to prove me wrong if you start off agreeing with me.

Maestro is a MasterCard debit card; it is not a MasterCard Debit card. In exactly the same way, Electron is a Visa debit card; it is not a Visa Debit card. This is one of those occasions that your English teacher may have warned you about, where spelling and correct use of capital letters is all-important.

MasterCard debit cards currently issued in the UK (Maestro) do not have any protection.

savagej

Thank you for your English lesson, I also apologies for the stroke I had two years ago which has affected my languge skills and my typing abilities.


Maestro (a Debit Card is not a Mastercard Debit Card, these are two separate products) is a debit card issued in the UK by Mastercard.

Mastercard also issue:-

Mastercard Debit Card (not yet in the UK, but coming this year, end of 2009)
Masterard Credit Cards (already in the UK)
Mastercard Pre-paid Cards (and again already in the UK)

You can find details of the Mastercard, and Maestro Card chargeback service at (appendix b):-

http://www.mastercard.com/us/merchant/pdf/TB_CB_Manual_10_08.pdf

I trust you will now apologies for being so rude and be kind enough to agree infact I am correct. Or will you just pretend it did not happen as you cannot accept being wrong. At the same time please can you tell me your qualifications with respect to working in card payment and clearing services.

Regards


James B.Sc. M.Sc. Ph.d

savagej

It is a very long document, however, once you have read it you will see you can even ask for a chargeback on Maestro transactions when they are done over the internet and the suppliers goes bust or whatever and fails to supply the goods ( could be any reason really) just must be in Europe.


I apologies if I was rude it was not my intention I just have so many health problems it gets frustratngs.

You could even go on holiday for instance and use your Cirrus cash card, if the money is not taken from you account 1 day over the prescribed period you can get a sucessful out come in having the money re-credited to your accout.

Did not mean to be angsty just you seemed so sure when I know you are wrong.

It will be Visa and Mastercard (even maestro give chargebacks on interenet transaction when the other party did not stick to their side of the agreement).

I hope this has helped you so that in future you know the time scales in which to claim Mastercard / Maestro chargebacks and how to make them successful so the retailer cannot re-presents the transaction and be successful.

All the best. James.

VesuvianRuin

I am so glad I read this thread.

First Direct have just started to change from Maestro Debit Card to Visa Debit which is great in terms of protection.

I have always used my FD Visa Card for all internet purchases no matter what the denomination as I was ignorant of the £100 rule in S.75. I have just taken out an Egg Card for the cashback element so this will probably take precedent over all my purchases from now on with trusted retailers even if under £100 (I want the cashback! especially as it costs £1 per month for the Egg Card) but for any one I've never bought from or unsure of but willing to take the risk I will use the Visa Debit.

Alex_LS

savagej wrote: »

Thank you for your English lesson, I also apologies for the stroke I had two years ago which has affected my languge skills and my typing abilities.


Maestro (a Debit Card is not a Mastercard Debit Card, these are two separate products) is a debit card issued in the UK by Mastercard.

Correct. As I've said all along.

savagej wrote: »

James B.Sc. M.Sc. Ph.d

Not particularly relevant unless those qualifications are in card issuance.

Alex_LS

savagej wrote: »

It is a very long document, however, once you have read it you will see you can even ask for a chargeback on Maestro transactions when they are done over the internet and the suppliers goes bust or whatever and fails to supply the goods ( could be any reason really) just must be in Europe.

Getting back to the point - Visa's debit cards available to UK customers have more protection than MasterCard's debit cards available to UK customers.

savagej wrote: »

You could even go on holiday for instance and use your Cirrus cash card,

Another card not widely (if at all) available in the UK.

savagej wrote: »

Did not mean to be angsty just you seemed so sure when I know you are wrong.

I am not wrong. I am entirely correct. However, you are insisting on talking about products which aren't available in the UK and your failure to understand the difference between 'Debit' and 'debit' is leading to your confusion.