Refund / feedback extortion

Strapped

Well, the complete !!!!!! did neg me this afternoon, so I have lost my 100% feedback of five years standing :mad:

I spoke to PowerSeller phone support, but they claim they can not remove the neg despite the emails from the buyer. Apparently this doesn't consitute feedback extortion:
"I don't agree that a refund is not required.I think you should accept the product back and resell yourself as you have so much confidence in it.
I will wait till later this afternoon before giving feedback in the meantime you should reconsider your decision regarding a refund. My feedback will not be complimentary,so it's up to you.I would refund if I were in your position."

Seems fairly clear to me :rolleyes:

FloFlo

Contact live help again and nag them to death, that is most definitely clear feedback extortion.

Strapped

FloFlo wrote: »

Contact live help again and nag them to death, that is most definitely clear feedback extortion.

Unfortunately the guy I spoke to said that unless they actually put "give me xyz, or I will leave negative feedback" then it isn't FB extortion

Strapped

Fortunately I have had a flurry of positive FB this morning, pushing the neg almost off the page so out of sight, out of mind :whistle: Almost feels liberating to have lost my "neg virginity" lol.

pinkshoes

Just reply calmy to the neg stating "buyer demanded refund after 1 month and threatened negative feedback if I didn't comply. Here it is!"

sunnysea83

I would put something like buy had item for 1 month, sold on to someone else who returned and now wants refund from me or something along those lines.

I would keep pestering ebay to remove it though, when i speak to them on the phone a different person always says something different.

Maybe complete the online ebay form requesting feedback is removed (it goes to ebay) and theres an option im sure for feedback extortion.