E7even and Office of Fair Trading Tel 020 7211 8924

sasparillo

Julia Vergho at the Office of Fair Trading is dealing with complaints against E7even telephone 020 7211 8924. OFCOM has a very specific brief and is not there for the consumer.

When the Office of Fair Trading has enough complaints, it will act. But people need to register a complaint with the OFT, so that it can be seen how many people have been affected by E7even and how it encapsulates issues of general concern: the abuse of premium rate numbers; the non provision of the 0800 number and the false claim that holding on is not permitted because of ICSTIS; the non provision of broadband connection or substandard internet connection for many months; how the firm is non contactable; the non issue of migration codes or issue of dud migration codes; the general issues regarding the management of E7even and possible connection with a previous firm which folded under similar circumstances and possibility that another recently set up firm may be connected etc.

It may be worth also ask the credit card companies if you have contacted them about e7even to contact the OFT as well.

Personally I'll be happy just to get the money and the migration code to get away from E7even, but we can also do some general good if enough people contact the OFT which will do something if it receives enough complaints which shows a mass of people are affected. Those who are currently affected, those who have migrated away (including those who have got BT to take the markers off the line and have paid for a new connection) and those who have industry experience and knowledge of how different firms may be connected to E7even etc. In short, anybody who can tangibly contribute anything about E7even.