Vodaphone Insurance & Water Damage

Shortie

Hi

I have Vodaphone phone insurance which I am struggling to find the paperwork for right now :mad:

I know it covers accidental damage but online I can't find any finer detail. Does anyone know if it covers water damage? As in oh sh*t I' wondered what the clonking noise in the washine machine was :eek:

I realise I'll have my excess to pay but that's better than no phone for the rest of my contract

Thank you

Snakeeyes21

I doubt it covers water damage. Have you already phoned vodafone? If not you must have forgot, its not water damage you lost it on the train or bus :@)

Shortie

Thanks SnakeEyes.

I've just found this a minute ago so I *think* it is now:

http://help.vodafone.co.uk/system/selfservice.controller?CMD=VIEW_ARTICLE&ARTICLE_ID=157680&PARTITION_ID=1&CONFIGURATION=1000&CURRENT_CMD=BROWSE_TOPIC&SIDE_LINK_TOPIC_ID=1002&SIDE_LINK_SUB_TOPIC_ID=15012&SIDE_LINK_TOPIC_INDEX=null&SIDE_LINK_SUB_TOPIC_INDEX=null

But I am thinking I might drop it on the tube tomorrow on my way into work.. though I'm awful at lying - thank god they won't be able to see my face

But, if I can be honest with them I'd be a heck of a lot more comfortable

In all the bloomin' years of paying insurance, the first time I want to claim and I might not be covered :-(

rash.m2k

Here:

http://online.vodafone.co.uk/dispatch/Portal/appmanager/vodafone/wrp?_nfpb=true&_pageLabel=template10&pageID=PPP_0070

Click 'Whats covered' and it says accidental damage is covered,
I'm assuming you pay £6.99 a month extra for this right?

dacouch

Putting it through a washing machine is accidental damage so tell your Insurers the truth.

If you tell them you lost it on the bus / tube you are committing fraud and its not very hard for them to discover as they simply check when the sim and phone were last switched on / off together and it will indicate them to look into it further

Shortie

Thanks dacouch. Honesty it is then, pheeeeew